Manufacturing Floor Supervisor

XKL LLCRedmond, WA
$90,000 - $120,000Onsite

About The Position

At XKL, we are the optical transport network experts. We innovate and build the technology that securely connects networks and is the foundation of the global optical internet. Our leadership includes one of Cisco’s original co-founders and a team of optical networking professionals with over two decades of deep technical expertise. As problem solvers we take the time to truly understand the business problem each customer has and deliver a solution that meets their business goals and technical requirements. Our clients’ success is our top priority, and we focus on service just as much as we do on designing cutting-edge DWDM hardware and software. As we scale our production floor to meet growing customer demand, we are looking for a hands-on, metrics-driven Manufacturing Floor Supervisor to lead our assembly team, champion shop floor discipline, and establish a scalable operational foundation. In this role, you will own daily production execution and lead the physical assembly environment. You will directly manage our team of hardware technicians and partner with engineering to ensure quality standards, safety protocols, and throughput targets are met. Crucially, you will enforce real-time ERP transaction discipline on the floor, ensuring all physical work accurately mirrors our digital system.

Requirements

  • 3+ years of supervisory or team leadership experience within an electronics, electro-mechanical, or technology hardware manufacturing environment.
  • Strong background in hardware assembly, system-level testing, troubleshooting, and reading technical schematics or build instructions.
  • Experience utilizing an ERP system (e.g., NetSuite, SAP, Microsoft Dynamics 365, Oracle) to monitor work orders, track labor, and verify material availability on a production floor.
  • A hands-on leader who leads by example on the floor, possesses excellent conflict-resolution skills, and can communicate effectively with both executive leadership and entry-level technicians.
  • Strong familiarity with ESD protection standards, quality control methodologies, and Lean Manufacturing/5S principles.

Responsibilities

  • Oversee daily assembly, testing, and firmware flashing operations.
  • Manage line balancing, assign daily work to technicians, and ensure high-value OEM hardware builds are completed safely and on schedule.
  • Directly manage, mentor, and coach the technician team.
  • Design structured training matrices, establish onboarding pipelines for future hires, and conduct performance reviews to support long-term career growth.
  • Drive and enforce strict ERP transaction accuracy on the production floor. Ensure technicians log labor, issue materials, and systematically "start" and "complete" work orders in real-time as physical assembly happens.
  • Partner closely with the Manufacturing Engineer to resolve build defects, optimize workstation layouts, implement 5S standards, and minimize manufacturing cycle times.
  • Maintain a safe, organized, and ESD-compliant (Electrostatic Discharge) electronics manufacturing environment.
  • Ensure all machinery, tools, and testing equipment are properly calibrated and maintained.

Benefits

  • 401(k), medical, dental, and vision
  • Competitive PTO package offered
  • 10 paid holidays
  • Paid long-term disability
  • Competitive compensation
  • Plenty of snacks
  • A dynamic role with the autonomy to shape and scale a growing manufacturing organization
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