Manufacturing Engineer – Mission Support (Service & Repair Operations)

Saronic Technologies•Austin, TX

47d

About The Position

Saronic Technologies is seeking a Manufacturing Engineer to lead the development and standardization of repair and service processes across Mission Support operations. This role is responsible for transforming complex, often variable post-production work (repairs, retrofits, and service campaigns) into structured, repeatable, and auditable processes within our manufacturing systems. You will work closely with Field Service, Depot Operations, Quality, and Engineering to ensure repair activities are executed consistently, efficiently, and in alignment with evolving quality standards.

Requirements

Bachelor’s degree in Mechanical Engineering, Manufacturing Engineering, or a related field
5–8+ years of experience in manufacturing, production engineering, or service/repair operations for complex electromechanical systems
Experience developing work instructions, routings, and process documentation within an MES or ERP system
Strong understanding of how to translate variable, real-world work into standardized and repeatable processes
Experience working cross-functionally with operations, field service, and quality teams
Familiarity with structured quality systems (ISO9001 or similar) and audit-ready process design
Ability to operate in environments with both high variability (emergent repairs) and increasing standardization
Strong problem-solving skills with the ability to balance speed, structure, and practicality

Nice To Haves

Experience supporting service operations, warranty programs, or post-production repair environments
Familiarity with diagnostics, failure analysis, or test engineering workflows (in collaboration, not ownership)
Exposure to maritime, robotics, or autonomous systems

Responsibilities

Design, develop, and implement standardized repair processes for component-level and system-level work (including retrofits, service campaigns, and major repairs)
Translate field and depot repair activities into structured workflows, including work instructions, routing steps, and repair travelers
Define and maintain repair kits, configurations, and associated BOM updates where applicable
Build and maintain digital repair workflows within the MES/manufacturing system
Ensure all repair processes are clearly defined, traceable, and executable by technicians in a controlled environment
Continuously refine system-based processes to improve usability, accuracy, and execution consistency
Partner closely with Field Service Representatives (FSRs), Depot teams, and Mission Support leadership to capture real-world repair needs and operational constraints
Collaborate with Quality Engineering to ensure repair processes support inspection points, auditability, and compliance with ISO9001 standards
Interface with product and test engineering teams to incorporate validated repair methods and failure insights into standardized processes
Identify opportunities to improve repair efficiency, reduce variability, and increase repeatability across service operations
Support the transition of ad hoc or emergent repair activities into controlled, repeatable workflows
Drive process improvements that reduce turnaround time and improve execution quality without sacrificing rigor
Develop and maintain clear, controlled documentation for all repair processes
Ensure processes are structured to support internal audits and quality inspections
Contribute to the maturation of Mission Support processes in alignment with ISO9001 standards
Provide guidance and training to technicians and field teams on newly developed repair processes
Support deployment of new or updated workflows across depot and field environments
Troubleshoot process gaps and iterate quickly based on operational feedback

Benefits

Medical Insurance: Comprehensive health insurance plans covering a range of services. Saronic pays 100% of the premium for employees and 80% for dependents
Dental and Vision Insurance: Coverage for routine dental check-ups, orthodontics, and vision care. Saronic pays 100% of the premium under the basic plan for employees and 80% for dependents
Time Off: Generous PTO and Holidays
Parental Leave: Paid maternity and paternity leave to support new parents
Competitive Salary: Industry-standard salaries with opportunities for performance-based bonuses
Retirement Plan: 401(k) plan with company match
Stock Options: Equity options to give employees a stake in the company’s success
Life and Disability Insurance: Basic life insurance and short- and long-term disability coverage
Pet Insurance: Discounted pet insurance options including 24/7 Telehealth helpline
Additional Perks: Free lunch benefit and unlimited free drinks and snacks in the office