Manufacturing Department Supervisor- 38th and Sheridan

Goodwill of Central & Southern Indiana

2d • Onsite

About The Position

The Manufacturing Department Supervisor is responsible for end-to-end production operations, with oversight of Team Leaders and assembly line staff to ensure safe, high-quality, and cost-effective output. Accountability includes daily execution and overall performance across productivity, quality, on-time delivery, and financial results. Leadership is exercised through Team Leaders, with a strong emphasis on building capability, accountability, and engagement across a large hourly workforce. Alignment of staffing, schedules, and resources supports production demand while promoting labor efficiency and minimizing waste. Ownership of departmental financial performance includes P&L awareness, cost control, and ongoing margin improvement through data-driven decision-making. This role is a key member of the Commercial Services management team, contributing to operational strategy, customer satisfaction, and long-term business success.

Requirements

• Degree and Credential Requirements - NONE! We value candidates who can demonstrate capability and articulate how prior experiences will help them contribute. We believe in continuous learning and professional development.
• People Management - Enables direct reports and co-workers to grow and succeed through feedback, instruction, and encouragement to ensure their success and the accomplishment of departmental goals in a production, assembly, or order fulfillment environment.
• Manufacturing Operations and Process Improvement - Possesses familiarity with warehousing and inventory controls, lean manufacturing systems, quality management systems, and LEAN philosophies as they apply to a plant manufacturing environment.
• Technical Knowledge – Has working knowledge of G Suite and MS Office.
• Communication Skills - Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers’ needs. Delivers information in person, in writing, and in a digital world.
• Building Collaborative Relationships - Develops, maintains, and strengthens partnerships with others inside or outside the organization who can provide information, assistance, and support.
• Mathematical Aptitude - Develops and applies mathematical thinking in order to solve a range of problems in everyday situations.
• Innovation - Creates new and better ways for the team to be successful by identifying gaps, evaluating opportunities, assessing risks, and putting ideas into action.

Nice To Haves

• Quality Standards and Methodologies for ISO 13485 and ISO 9001 - Has expertise in quality assurance-based standards, requirements, specifications, and guidelines to ensure that products, services, and processes are of good quality and fit for purpose according to ISO 13485 and ISO 9001.

Responsibilities

• Perform oversight of production operations, including review of schedules, product specifications, and delivery timelines.
• Ensure alignment of daily production activities with safety, quality, output, cost, and delivery targets.
• Communicate with customers and internal partners to clarify requirements and improve service outcomes.
• Develop and manage labor schedules to optimize workforce utilization and meet production demand.
• Monitor production status and intervene as needed to resolve issues and prevent delays.
• Lead, coach, and develop Team Leaders and assembly line staff to drive performance and accountability.
• Assess Team Leader effectiveness and build leadership capability through feedback and mentoring.
• Promote a culture of engagement, accountability, and continuous improvement.
• Conduct performance reviews and provide ongoing feedback, recognition, and corrective action.
• Support hiring, onboarding, training, and cross-training to strengthen workforce capability.
• Manage departmental financial performance, including P&L awareness, labor costs, and productivity.
• Analyze key performance metrics such as labor efficiency, scrap, and cost per unit to improve results.
• Identify and implement cost-saving and margin improvement initiatives.
• Apply lean manufacturing principles, including 5S, to reduce waste and improve efficiency.
• Perform root cause analysis and implement corrective actions for quality and process issues.
• Lead and sustain continuous improvement initiatives.
• Ensure compliance with safety and environmental regulations and internal policies.
• Investigate incidents and implement preventative actions to reduce risk and cost.
• Oversee equipment performance and coordinate maintenance to minimize downtime.
• Utilize production data to support decision-making and operational improvements.
• Deliver regular communication of performance metrics to drive alignment and accountability.

Benefits

• Continuing education and leadership development as well as tuition reimbursement
• Comprehensive health plan
• Generous paid time off (PTO) and paid holidays
• Sabbatical and parental leaves
• Life, dental and vision insurance
• Short- and long-term disability plans
• Nationally recognized preventive health and wellness program
• Section 125 pretax health spending account, dependent care spending account, and premiums
• Retirement planning options with generous company % match

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 11-50 employees