Manufacturing Compliance Supervisor

Foxconn WI • Mount Pleasant, WI

7h

About The Position

FII USA, Inc., a Foxconn Technology Group Company, is seeking a Manufacturing Compliance Supervisor to oversee campus manufacturing compliance programs and lead ESD control, document control, calibration, and Quality Management System compliance. This role is part of the Training and Development Department in a manufacturing environment and supports career growth in Smart Manufacturing.

The supervisor leads compliance personnel and establishes risk-based verification and audit priorities, coordinating corrective actions across facilities and shifts. The position oversees the ESD Control Program, document-control and calibration programs, and QMS compliance while assisting the Training and Development Department as needed. The supervisor improves reliability, standardization, automation, data collection, and ESD prevention, and reports unresolved risks and resource needs to the Manager.

Requirements

• Prior supervision or team leadership experience is required.
• Ability to supervise, delegate, coach, resolve conflicts, and manage performance and competing campus priorities across buildings and shifts.
• Working knowledge of controlled-document lifecycles, calibration traceability and out-of-tolerance controls, QMS, internal audits, CAPA, and effectiveness verification.
• Strong ESD knowledge, including failure mechanisms, grounding, ionization, materials, packaging, verification, and protected areas; ability to assess manufacturing processes, workstation design, equipment, and environmental risks.
• Strong troubleshooting, investigation, data analysis, root-cause, corrective-action, technical writing, procedure-development, reporting, presentation, and communication skills.
• Proficiency with Microsoft Office, equipment-control systems, databases, and reporting tools.
• Ability to work independently in active production and escalate high-risk conditions promptly.

Nice To Haves

• Associate or bachelor's degree in Electronics, Electrical Engineering Technology, Engineering, Quality, Manufacturing, or a related field; equivalent relevant experience may be considered.
• Five or more years of manufacturing quality, ESD, engineering, compliance, or related technical experience, including hands-on ESD program experience.
• Experience with document control, calibration, quality systems, audits, investigations, new-line qualification, and technical corrective actions.
• ESD Association Program Manager, ESD Control Program, ESD TR53 Technician, or comparable industry training or certification.
• Internal-auditor, quality-system, or supervisory training.
• Working knowledge of ISO 9001, ANSI/ESD S20.20, ANSI/ESD TR53, IEC 61340-5-1, or comparable requirements.

Responsibilities

• Supervise the Compliance Coordinator team, Document Control Specialist, Calibration Program Specialist, and Quality Systems & Compliance Engineer.
• Recruit, onboard, coach, evaluate, qualify, and train staff; set objectives, priorities, and coverage; and provide technical methods and acceptance criteria through the Lead Compliance Coordinator.
• Maintain an integrated compliance calendar and staffing plan for audits, verification, document reviews, and calibration; recommend budget, equipment, software, and service-provider needs to the Manager.
• Translate company, customer, ANSI/ESD, IEC, and approved ESD requirements into campus controls.
• Maintain the ESD Control Program Plan, procedures, verification methods, technical criteria, approved equipment lists, supplier references, risk assessments, records, and change documentation.
• Qualify ESD-protected areas, workstations, and lines; review equipment installations and manufacturing changes.
• Develop technical requirements and evaluate proposed control products, test equipment, grounding, packaging, garments, workstations, and process materials before use.
• Set risk-based verification schedules for personnel grounding, worksurfaces, monitors, ionization, carts, racks, storage, flooring, garments, packaging, tools, and other controls.
• Ensure appropriate, maintained, calibrated, and controlled instruments are available.
• Review verification results, repeat failures, corrective actions, workload, and risk to adjust priorities.
• Maintain dashboards for completion, failure rates, recurring conditions, action aging, and audit performance.
• Investigate ESD nonconformities, unexpected voltage, equipment failures, audit findings, and process concerns; document conclusions and coordinate corrective and preventive actions with Operations, Engineering, Quality, Maintenance, Facilities, EHS, Procurement, and other owners.
• Conduct program audits, layered assessments, observations, and point-of-use reviews across buildings and shifts.
• Support customer, certification, internal, and quality-system audits with records, demonstrations, technical responses, and finding closure.
• Support development and delivery of ESD awareness, role-specific, investigator, and coordinator training, including technical input to assessments.
• Oversee document control through the Document Control Specialist, including approval routing, revision release, retention, periodic review, point-of-use availability, and obsolete-document removal; resolve backlogs with document owners.
• Oversee calibration through the Calibration Program Specialist, including calibration records, due dates, equipment collection, suppliers, certificate review, and out-of-tolerance investigations; escalate overdue equipment and unresolved product-impact risks.
• Direct the Quality Systems & Compliance Engineer in QMS compliance, risk-based audits, CAPA, effectiveness verification, management review, and external-audit readiness, while preserving auditor objectivity and process-owner accountability.
• Review performance across all four functions and resolve recurring failures and overdue actions with process owners.
• Improve reliability, standardization, automation, data collection, and ESD prevention; report unresolved risks and resource needs to the Manager.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision insurance coverage.
• Basic life insurance and short-term disability coverage provided by the employer.
• Supplemental life insurance and long-term disability coverage options.
• 401(k) with employer contribution.
• Personal, vacation, and holiday paid time off for full-time employees.
• Onsite Aurora Health & Wellness Center available to employees.
• Encouragement and opportunities to learn and grow careers in smart manufacturing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed