Mandatory Arbitration Coordinator

Circuit Court of Cook County, Illinois•Chicago, IL

3d•Onsite

About The Position

The Mandatory Arbitration Coordinator supports the Mandatory Arbitration Administrator (Cook) with all operational needs of the program daily and assists judges in the courtroom assigned to manage alternative dispute resolution calendars as needed. This position works under the direct supervision of the Mandatory Arbitration Administrator (Cook) and as needed by the presiding/supervising judges assigned to the program and the chief circuit judge. This is a full-time in-person position and does not allow for remote work.

Requirements

Two years of relatable experience, or an equivalent combination of education and experience.
Ability to understand directions and complete tasks using proper procedures required by the supervisor and the Court.
Excellent computer skills, including proficiency with Word, Outlook, Excel, and Access.
Working knowledge of videoconferencing platforms such as Zoom, Microsoft Teams, and Cisco Webex.
Excellent written and oral communication skills and convey information in a tactful and diplomatic manner.
Ability to interact, work and integrate with all levels of court stakeholders.

Nice To Haves

Bachelor’s degree
Bilingual in Spanish

Responsibilities

Assists in case management of a high-volume calendar of court cases for multiple divisions of the circuit court.
Coordinates and manages daily court calls, involving multiple cases, attorneys, parties, and interpreters (when requested).
Schedules and manages remote court proceedings for assigned case load for both in person cases and remote format cases (Zoom court).
Completes accurate and timely recordkeeping on assigned case load including creating and completing documents/awards and submissions on arbitration cases.
Verifies and audits assigned case load and paperwork for accuracy.
Assists in scheduling of arbitrators for dates of service, including fair and equitable scheduling and replacement of assigned arbitrators as needed.
Processes financial payment vouchers to send to the Comptroller’s Office for arbitrator assigned to the case load.
E-files awards with Clerk of the Circuit Court.
Monitors Clerk of the Circuit Court’s computer docket daily to retrieve information on assigned caseload to answer questions and provides accurate up to date information as needed.
Performs data management of case load in Access or Excel to ensure the mandatory arbitration calendar is accurate and up to date.
Assists court stakeholders, both internal and external, with inquiries via various forms of communication.
Serves as receptionist, including greeting visitors, and performs such office support activities as filing, data entry, sorting and distributing mail.
Performs all other duties as assigned.