Managing Partner

Homegrown Tap & Dough Parker•Parker, CO

5h•$80,000•Onsite

About The Position

Gastamo's Managing Partner role is a career-elevating opportunity for high-performing General Managers to share in the success they help create—while still being supported as a W-2 leader. Over a five-year commitment at one restaurant, you can earn meaningful upside tied to the restaurant’s financial performance while continuing to lead on-site. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The duties and responsibilities listed below are those that must be met to successfully perform this job. Reasonable accommodations may be made to enable individuals with disabilities to perform an essential function.

Requirements

High-performing General Managers
Five-year commitment at one restaurant
Ability to lead on-site
Proficiency with a KDS system
Ability to evaluate team member skills and develop training plans
Ability to conduct interviews to maintain and upgrade talent
Ability to analyze labor and sales trend reports
Ability to prepare schedules
Ability to train, develop, and hold accountable a team
Ability to manage a work environment consistent with company brand and practices
Ability to communicate expected levels of performance and recognize accomplishment
Ability to provide leadership that fosters loyalty and commitment
Ability to identify, develop, and maintain qualified trainers
Ability to evaluate team member performance and provide development and coaching
Ability to prepare and present quarterly written reviews for hourly team members
Ability to prepare weekly manager meetings
Ability to motivate team members
Ability to maintain company recognition and reward programs
Ability to lead a team of 2-3 other managers and between 20-100 team members
Ability to assure a safe and harassment-free work environment
Ability to communicate company policies and procedures
Ability to hold team members accountable for compliance
Ability to write and present discipline and commendation documents
Ability to develop and maintain restaurant systems for safety
Ability to assure safety orientation and food safety training
Ability to maintain a functional Safety Program and Committee
Ability to assure sidework, deep cleaning, personal hygiene, and uniform standards
Ability to assure restaurant equipment is in working order
Ability to maintain cleanliness systems and levels
Ability to maximize business potential through community involvement and marketing programs
Ability to deliver financial results by managing food, labor, and other costs
Ability to communicate necessary information to the Director of Operations
Expert ability to use sales, labor, food management, and service data
Ability to maximize sales opportunities
Responsible for achieving labor budgets
Responsible for achieving food cost budgets
Responsible for achieving other controllable expense budgets
Ability to develop and execute plans to improve guest feedback scores
Ability to properly execute shiftly, daily, weekly, and period accounting duties
Ability to teach management team to properly execute restaurant accounting
Ability to properly execute restaurant systems
Ability to hold weekly manager meetings
Ability to develop and execute effective team meetings
Ability to plan and execute shift meetings
Ability to ensure restaurant support center communications and policy changes are disseminated and implemented
Develop public speaking skills
Write effectively using correct grammar and spelling
Ability to keep the Director of Operations informed about major concerns

Nice To Haves

Profound joy in your role
Leadership development opportunities
Long term growth minded

Responsibilities

Verifies that products and services delivered to the guest meet or exceed expectations. Lead your team members to understand and demonstrate the skills and commitment to our Guest Experience standards and practices. Review and act upon specific guest feedback for the restaurant.
Assure that company established systems for maintaining restaurant readiness are functional, including but not limited to, BOH checks, product quality, prep, ordering and inventory.
Regularly expedite the expo window to train, monitor and coach team members to produce quality food as outlined by our company’s specifications to include cooking, plating, prep, temperature standards and ticket times. Develop high proficiency with a KDS system to direct production and service.
Continually review and act upon guest feedback by developing restaurant plans to improve guest satisfaction scores for food quality and speed of service.
Manage the process for rolling out new menu items and promotions include training, implementation and follow up.
Assure that company established systems for shift operations are functional, including but not limited to FOH log, station assignments, breaks, sidework and shift communication that focuses team members on providing guest service.
Provide a managing presence on the floor, on the line, or at the expo window during peak period when in the restaurant. Use these touchpoints to evaluate levels of service and coach team members in providing guest satisfaction.
Follow up and resolve all guest complaints. Pass along compliments to team members to encourage continued excellent performance. Evaluate guest feedback plans to address guest concerns regarding service.
Continually evaluate team member’s skills and develop plans for ongoing training and development. Works diligently to build bench strength.
Assure that the restaurant is properly staffed. Continually conduct interviews to maintain and upgrade talent. Anticipate staffing needs to allow for proper training time.
Analyze labor and sales trend reports to accurately forecast volume to properly allocate labor hours. Prepare schedules that are operationally functional for guest service and react as volume changes. Develop your assistants’ skills in managing labor.
Train, develop and hold accountable a team to operate the restaurant effectively and profitably. Manage a work environment that is consistent with company brand and practices. Communicate expected levels of performance and recognize accomplishment. Provide leadership that fosters loyalty and commitment to guests, the team, and the company.
Assure that all team members receive full and complete training following company established training programs. Identify, develop, and maintain an adequate number of qualified trainers.
Evaluate team member performance and provide development and coaching as necessary. Prepare and present a minimum of quarterly written reviews for your hourly team members.
Prepare weekly manager meetings, providing direction for restaurant operations and delegate responsibility as needed.
Motivate team members by providing daily praise and coaching feedback on team member performance. Maintain company recognition and reward programs such as the Employee Referral Program, anniversary, certification, guest comments, company contests, company promotions and restaurant’s recognition programs.
Lead a team of 2-3 other managers and between 20-100 team members depending on location.
Assure a safe and harassment free work environment, including all government mandated compliance rules. Communicate company policies and procedures as stated in the employee handbook and hold team members accountable for compliance. Assuring that annual compliance is completed, make the Director of Operations aware of any issues.
Maintain the restaurant’s turnover rate at or below industry average.
Write and present discipline and commendation documents to hourly team members as warranted.
Develop and maintain restaurant system to ensure the safety of our product, our guests, and our team members.
Assure that safety orientation and food safety training for new team members is conducted. Maintain a functional Safety Program and Committee.
Assure that sidework, deep cleaning, personal hygiene, and uniform standards are maintained.
Assure that the restaurant’s equipment is in working order, schedule and follow up on any needed repairs.
Maintain cleanliness systems and levels to ensure that the restaurant passes all state health inspections and internal quality assurance audits.
Maximize the business potential of the restaurant through community involvement, implementing company marketing programs, and consistently executing company programs. Deliver financial results by managing food, labor and other related costs while adhering to company policies, procedures, and operating practices. Communicate the required and necessary information to the Director of Operations to assure successful operation of the restaurant.
Maintain an expert ability to use sales, labor, food management and service data to improve restaurant operations and financial performance
Maximize sales opportunities by knowing local market and executing company service steps and menu production.
Responsible for achieving labor budgets by effectively using company scheduling program to properly forecast, schedule, increase staff productivity and managing overtime and average wages. Responsible for achieving food cost budgets by effectively using inventory and ordering programs to decrease food cost and waste. Responsible for achieving other controllable expense budget and maintaining controllable profit to budget or better.
Develop and execute plans to improve guest feedback scores in the areas of guest satisfaction, speed of service and food quality.
Properly execute shiftly, daily, weekly and period accounting duties in a timely manner (shift balancing, banking, invoicing, and timecard adjustments). Teach management team to properly execute restaurant accounting.
Properly execute restaurant systems (line checks, inventory, manager logbooks).
Hold weekly manager meetings to share important information, solicit feedback and provide development for your Assistant Managers. Develop and execute effective team meetings to communicate changes, improve productivity and team morale. Plan and execute shift meetings to communicate with hourly team members and prepare them for the shift.
Ensure that restaurant support center communications and policy changes are effectively disseminated and implemented.
Develop public speaking skills for use in leading meetings or other training sessions. Write effectively using correct grammar and spelling.
Keep the Director of Operations informed about major concerns about product, procedures, or team members in a timely manner.