Managing Director

Syneos Health • Morrisville, NC

1d • Hybrid

About The Position

Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress. Every day we perform better because of how we work together, as one team, each the best at what we do. We bring together talented experts across a broad spectrum of business critical corporate functions. Every role plays an essential part in enabling our customers to achieve their goals. Our teams are agile, collaborative, and committed to delivering—for each other, for our customers, and ultimately for the people who rely on the services we support. Discover what your 25,000 future colleagues already know: Why Syneos Health We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program. We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life. We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.

Requirements

• Advanced degree (MBA, MS, PhD, or equivalent) in life sciences, business, or related field.
• Minimum 15 years of experience in clinical research, consulting, or strategic account management, with at least 8 years in leadership roles.
• Strong understanding of CRO operations, delivery models, and commercial practices.
• Demonstrated success in managing large-scale, global accounts and driving growth.
• Excellent communication, negotiation, and stakeholder management skills.
• Willingness to travel up to 50%.

Nice To Haves

• Playbook Agility: Ability to shift between “Protector,” “Builder,” and “Fixer” modes as account circumstances evolve.
• Commercial Acumen: Demonstrated ability to identify, shape, and win new business opportunities.
• Operational Leadership: Proven ability to drive delivery excellence and customer satisfaction.
• Strategic Thinking: Applies market insight and business analysis to inform decisions and identify new opportunities.
• Influence & Collaboration: Leads through influence across complex, matrixed teams and diverse stakeholders.
• Executive Presence: Trusted C-suite advisor with strong communication, gravitas, and credibility at senior levels.

Responsibilities

• Serve as the executive relationship holder for assigned accounts, influencing at the C-suite and senior leadership levels.
• Operate as an extension of the executive team.
• Develop and execute multi-year account strategies that integrate the Account Protector , Builder , and Fixer playbooks based on account maturity and business context.
• Partner with internal stakeholders across delivery, operations, finance, and commercial to ensure alignment with customer objectives and consistent delivery of results.
• Identify, prioritize, and pursue new business opportunities through proactive engagement and tailored proposals.
• Lead and orchestrate cross-functional account teams to deliver high-impact results, ensuring accountability for financial performance, quality metrics, and customer satisfaction.
• The Managing Director holds ultimate accountability for the quality, consistency, and delivery of all work executed by cross-functional teams supporting their account.
• Apply a deep understanding of the customer’s ecosystem, decision-making dynamics, and business objectives to anticipate risks, identify inflection points, and create innovative, data-driven solutions that advance mutual success.
• Maintain a comprehensive view of the customer’s business landscape and proactively influence opportunities for growth — including expansion into new therapeutic areas, multi-phase or multi-country trial strategies, and adjacent service lines that strengthen partnership and long-term value.
• Represent Syneos Health with credibility and executive presence, demonstrating a “GM mindset” and enterprise orientation.
• Provide thought leadership and contribute to strategic initiatives that strengthen the company’s market differentiation.

Benefits

• company car or car allowance
• Health benefits to include Medical, Dental and Vision
• Company match 401k
• eligibility to participate in Employee Stock Purchase Plan
• Eligibility to earn commissions/bonus based on company and individual performance
• flexible paid time off (PTO) and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Number of Employees: 5,001-10,000 employees