East Region Business Performance Improvement Supply Chain MD

Protiviti • Princeton, FL

5d • Hybrid

About The Position

The NYC office is seeking a highly motivated Managing Director with a proven leadership track record within the industry to join our Business Process Improvement solution. Managing Directors are focused on developing business opportunities in the marketplace and are valuable leaders within our organization and the business community. Managing Directors pride themselves on client satisfaction and as leaders on engagements, ensure that each engagement project is performed to Protiviti’s standards of quality and meet the needs of the client. Managing Directors ensure that each client project is completed with the client satisfied with our service and the quality of our work. Managing Directors develop lasting relationships within the business community and are respected for their areas of expertise. The Managing Director for Supply Chain Innovation & Operations Performance is an exciting new role that will guide Protiviti’s clients in modernizing and building resiliency and innovation into their supply chain & operations. They will introduce processes and technologies that will enable agility, improve decision-making through analytics and insights, lower costs, increase production speed and delivery, improve operations, identify and evaluate supply chain vulnerabilities, plan for disruptions, and evaluate the impact on their customers’ businesses and meeting social and environmental standards. They will introduce processes and technologies that will enable agile factories, intelligent warehouse and distribution, and X-as-a-Service to maintain quality. They will also be identifying and managing risk to improve operations, enabling more resilient and flexible operations to drive revenue assurance and cost reductions. In this role, the leader will have the opportunity to drive service offerings and go to market strategy, and build a new practice area. They will utilize the Protiviti global footprint, strategic alliances, and partnership with Robert Half to create the right blend of offerings and services and expand upon current capabilities in partnership with technology and other Protiviti leadership. The Managing Director, Supply Chain Innovation & Operations Performance will have the opportunity to work across the whole of Protiviti, to develop solutions across industries and impact supply chain operations from raw materials through to the customer satisfaction. They will lead the organization in a strategy to win large, complex, transformational deals that include, strategy, technology, and transformation. Managing Directors at Protiviti are people leaders and coaches. They will build the people strategy needed to drive a high-growth practice, and be a keen assessor of talent and a strong customer advocate. They will be responsible for impeccable delivery and the customer success of their practice. Most importantly, they will promote Protiviti’s mission and values and encourage collaboration to drive success.

Requirements

• Bachelor’s degree in relevant discipline (e.g. Accounting, Finance, or Business Related Field).
• 20+ years working in internal audit, consulting, assurance services, or related field, either in professional services or industry.
• Proven track record of business development and maintaining strategic client relationships with key executives and C-Suite personnel.
• Experience advising clients on key strategic matters, such as emerging trends, regulatory changes, and business insights relevant to client’s operations.
• Experience working in and navigating a heavily matrixed organization.

Nice To Haves

• Master’s or advanced degree in related field preferred.
• Experience in supply chain risk and resiliency, cloud, supply chain insights, autonomous operations, digital twin and advanced simulation (ML/AI), and integrated business planning.
• Experience in agile factories, intelligent warehouse and distribution, X-as-a Service, vendor risk management, CO2/water/materials reduction and replacement strategies and ESG value chain compliance.
• Experience successfully building (helping to build) a consulting practice, inclusive of people/offerings development and management, sales engagement and delivery, customer relationship management and building of market eminence.
• Maintain a current understanding of trends and tools for the modern supply chain with a focus on blending digital capabilities with traditional continuous improvement methodologies.
• Strong leader with credibility in the field built through excellent work and sustained relationships.
• Trusted leader and client advisor.
• Natural business builder, drive sales and revenue through direct and indirect business development, personal relationships, creative offerings, and exemplary delivery.
• Understand and adhere to delivery best practices.
• Ability to build strong teams.
• Focus on customer satisfaction.
• Strong understanding of how to partner with the other Protiviti and RH pillars to enable new and creative offerings for Protiviti’s customers to build large enterprise solutions.

Responsibilities

• Develop business opportunities in the marketplace.
• Ensure each engagement project is performed to Protiviti’s standards of quality and meets the needs of the client.
• Ensure each client project is completed with the client satisfied with our service and the quality of our work.
• Develop lasting relationships within the business community.
• Lead the transformation and innovation supporting supply chain functions with people, process & technology.
• Drive service offerings and go to market strategy.
• Build a new practice area.
• Utilize the Protiviti global footprint, strategic alliances, and partnership with Robert Half to create the right blend of offerings and services.
• Expand upon current capabilities in partnership with technology and other Protiviti leadership.
• Develop solutions across industries and impact supply chain operations from raw materials through to customer satisfaction.
• Lead the organization in a strategy to win large, complex, transformational deals that include strategy, technology, and transformation.
• Build the people strategy needed to drive a high-growth practice.
• Be a keen assessor of talent and a strong customer advocate.
• Be responsible for impeccable delivery and the customer success of their practice.
• Promote Protiviti’s mission and values and encourage collaboration to drive success.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• FSA and HSA healthcare accounts
• Life insurance
• Accident insurance
• Adoption assistance
• Fertility assistance
• Paid parental leave up to 10 weeks
• Short-term disability
• Long-term disability
• Company 401(k) savings and investment plan with an employer match of 50% on the first 6% of your contributions
• Choice Time Off (CTO) for vacation, personal needs, and sick time (New hires receive up to 20 days of CTO per calendar year)
• 11 paid holidays each calendar year

What This Job Offers

• Job Type: Full-time
• Career Level: Executive