Managing Director- Verity Solutions- Evernorth
About The Position
The Managing Director, Verity Solutions, is a senior leader responsible for driving the overall operational strategy, execution, and performance of the Verity Solutions business. This role provides end-to-end leadership across Verity’s portfolio – including Fusebox, Dromos, and the expanding inclusion of PipelineRx- to deliver scalable, technology-enabled solutions that serve health systems and pharmacy partners. In close partnership with the President and senior leadership team, this leader will co-develop and shape the multi-year strategy for Verity Solutions, ensuring alignment with enterprise priorities and long-term growth objectives. This leader will define and execute a multi-disciplinary operations strategy, ensuring alignment with enterprise priorities while optimizing performance, efficiency, and client outcomes. Translates strategic objectives into actionable, medium- to long-term plans and builds the operating model, processes, and capabilities required to support growth and innovation.
Requirements
- Bachelor's Degree
- 12+ years of experience in operations, healthcare services, or technology-enabled healthcare solutions.
- Proven track record of leading large-scale operations and driving transformation in complex, matrixed organizations.
- Strong experience in operational strategy, process improvement, and organizational design.
- Demonstrated ability to scale operations while maintaining quality and client outcomes.
- Strategic and operational leadership with an enterprise mindset.
- Strong execution focus and ability to translate strategy into results.
- Data-driven decision-making and continuous improvement orientation.
- Executive presence and ability to influence senior stakeholders.
- Ability to lead through complexity and change.
Nice To Haves
- Experience working with health systems, specialty pharmacy, or 340B environments preferred.
Responsibilities
- Define and execute the multi-year operational strategy for Verity Solutions, aligned to enterprise goals and the broader Health System Services strategy.
- Translate executive priorities into scalable operating plans, ensuring strong alignment across product, operations, regulatory, and client-facing teams.
- Establish clear performance metrics, governance, and operating rhythms to drive accountability and results.
- Lead the day-to-day operations of Verity Solutions, ensuring effective delivery across all offerings, including 340B services, technology-enabled solutions, and emerging product lines.
- Oversee and optimize operational performance, including quality, efficiency, and service delivery outcomes across the organization.
- Ensure the organization is structured and resourced to meet current demands while enabling future growth and expansion.
- Develop and implement new operational procedures, systems, and workflows to enhance efficiency, scalability, and consistency.
- Continuously assess and improve existing processes, leveraging data, analytics, and best practices to drive operational excellence.
- Partner with Business Analytics and cross-functional teams to strengthen insights, reporting, and decision-making capabilities.
- Drive integration and alignment across Verity Solutions’ portfolio, including Fusebox, Dromos, and PipelineRx, to enable a cohesive and differentiated market offering.
- Ensure consistency in operating standards, processes, and client experience across all product lines and services.
- Identify and execute opportunities to leverage synergies across capabilities, enhancing value delivery to clients and partners.
- Partner closely with Growth, Client Success, Pharmacy Services, and Strategic Planning teams to ensure alignment between operational execution, client needs, and go-to-market strategy.
- Serve as a key member of the senior leadership team, influencing broader strategy and decision-making.
- Lead and develop a high-performing leadership team across operations, product, and regulatory functions.
- Build organizational capabilities that support innovation, scalability, and sustained performance.
- Foster a culture of accountability, continuous improvement, and client-centricity.
Benefits
- medical
- vision
- dental
- well-being and behavioral health programs
- 401(k)
- company paid life insurance
- tuition reimbursement
- a minimum of 18 days of paid time off per year
- paid holidays
- annual bonus
- long term incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Executive
