Managing Director, Professional Development & Education

ASHRAEPeachtree Corners, GA
Onsite

About The Position

The Managing Director of Professional Development & Education provides strategic and operational leadership for the organization's education, training, and certification programs. This role promotes program innovation, revenue growth, stakeholder engagement, and team performance, all while ensuring offerings align with the organization's mission, strategic priorities, and standards of excellence. It is responsible for establishing educational practices and processes that honor volunteer engagement, build technical authority, and support the association's broader goal of serving humanity. The department's work includes education, training, and professional certification. Building partnerships that offer specialized services and expand markets is a vital part of the department's success.

Requirements

  • College degree required.
  • Minimum of 12 years of experience in career development.
  • Experience in identifying and capitalizing on business opportunities.
  • Strong interpersonal skills to earn trust and respect from volunteers, staff, and business contacts.
  • Ability to present the business perspective authoritatively within the association.
  • Effective representative of the association at industry events.
  • Capable of reinforcing the association's mission and addressing key industry issues.

Nice To Haves

  • Previous association experience highly desirable.

Responsibilities

  • Develop and implement professional growth strategies aligned with the association's long-range plan.
  • Manage fiscal resources, human resources, and revenue projections to support strategic objectives.
  • Communicate with volunteer leadership to inform members about education and certification opportunities and business implications.
  • Translate volunteer-established policies into actionable education strategies with measurable success metrics.
  • Lead and inspire professional development and certification staff teams.
  • Foster a culture of engagement and professionalism within the teams.
  • Monitor fiscal performance and implement corrective actions to meet financial goals.
  • Evaluate and manage partnerships with suppliers, associations, and government entities to ensure return on investment.
  • Introduce innovative technologies to enhance efficiency, customer satisfaction, and market reach.
  • Oversee licensing sales agreements to expand market penetration.
  • Develop and administer training and certification programs to strengthen the association's value proposition.
  • Ensure ethical, timely, and high-quality content development while respecting volunteer contributions.
  • Manage branding and corporate awareness sales, including content acquisition and distribution strategies.
  • Guide leadership in education, certification, and related activities.
  • Serve as a key resource for business decisions within the association.
  • Represent the association at domestic and international conferences, meetings, industry events, and partner engagements to promote educational programs, certification initiatives, and strategic objectives.
  • Travel domestically and internationally, including overnight travel, as needed to support volunteer leadership activities, stakeholder engagement, business development efforts, educational program delivery, and organizational initiatives. Anticipated travel may occur multiple times annually, including at least two international trips per year based on organizational needs.
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