Managing Director of Operations

Alpha Public Schools•San Jose, CA

About The Position

Alpha Public Schools is a network of four public charter schools educating approximately 1,900 scholars in east San Jose. Guided by the belief that our students belong in college, we ensure safe, inclusive, and student-centered learning environments to help our students thrive. Alpha was founded by a group of mothers on the eastside of San Jose who sought better educational opportunities for their students. We maintain a strong connection to our community and engage families in a collaborative approach to offer a holistic education to our students. The Managing Director of Operations (MDO) is responsible for the leadership of organizational processes across Alpha Public Schools, ensuring efficient, effective, and scalable systems across multiple functional areas, including school enrollment & attendance, facilities management, compliance systems, and school technology. The MDO reports to the Chief Financial Officer, and works closely with the executive leadership team and school leadership teams to ensure the smooth operation of the school’s day-to-day activities. This role focuses on improving operational systems, managing resources, overseeing facilities and technology, and maintaining a high standard of service delivery to support the school’s academic and organizational goals.

Requirements

Bachelor’s degree required; Master’s degree preferred
Minimum 10 years of operations experience, including at least 5 years in a formal leadership role
Demonstrated experience leading multiple organizational functions simultaneously at an organizational scale of similar complexity
Demonstrated experience leading school operations in one or more of the following functional areas: Attendance, National School Lunch Programs, Facilities, Finance, Data
Charter or District school, Nonprofit, or public sector experience required; California charter or LEA experience, strongly preferred
Deep understanding of school or nonprofit operations, including policy creation and adherence, building systems and procedures, and accountability practices.
Demonstrated ability to lead, develop, and hold accountable a diverse team of leaders across multiple functional areas

Responsibilities

Partner with the CFO and leadership team to drive the school’s operational strategy and ensure alignment with the school’s mission and vision.
Directly manage key operational functions and roles. While this may be subject to change over time, this includes: Director of School Operations, IT Manager, Network Operations Data Manager, Network Systems Manager
Develop and implement policies and procedures to ensure the school operates efficiently and effectively while complying with all regulatory and legal requirements.
Oversee the day-to-day operations of the school, including facilities management, attendance, technology infrastructure, student data & learning platform functionality, and food services.
Lead network staff members to achieve excellent outcomes for schools, families and students through the creation, management and maintenance of operational systems.
These key management areas include, but may not be limited to, the following: Facilities and Campus Management, Technology, Authorizer Compliance, Enrollment & Student Recruitment, Procurement, Platform Access, Attendance procedures, Learning Management Systems, Title IX Coordination, Risk Management
Lead process improvement initiatives across all operational areas, identifying and implementing efficiencies to streamline workflows and improve service delivery.
Collaborate with department heads to identify operational bottlenecks and develop solutions for enhancing productivity and performance.
Develop and implement operational metrics to track performance and ensure accountability.
Drive innovation and the use of data to continuously improve the school’s operations and services.
Engage with legal counsel and act as a liaison for key questions in order to mitigate risk
Ensure compliance with all local, state, and federal regulations related to school operations, including health and safety, facilities, and environmental standards.
Manage required reporting to authorizers, regulatory bodies, and accreditation agencies.
Oversee risk management and ensure proper insurance coverage and procedures are in place for school operations.
Regularly review and assess operational policies and procedures to ensure compliance with evolving legal and regulatory requirements.
Campus support in varied capacities as needed, such as: Lunch and recess supervision via active monitoring of students and relationship building with students.
Arrival and dismissal supervision to ensure student safety while entering and exiting our campus.
Ensuring students are safe across the school campus
Provide additional resources and suggestions to other support services as needed
Supporting with creating a healthy and thriving school environment for students, staff, and families
Providing translation support when possible to support strong collaboration within the Alpha community
Perform related duties as assigned