Managing Director, Multifamily

Cushman & Wakefield•Raleigh, NC
•$180,200 - $212,000•Onsite

About The Position

Cushman & Wakefield is seeking a Managing Director, Carolinas to lead its Multifamily business across the Carolinas. This leader will be responsible for driving new business growth, expanding relationships with existing clients, strengthening operational performance, and delivering financial results across the Residential portfolio. The Managing Director will serve as a senior client and market leader, combining business development, P&L ownership, operational oversight, team leadership, and cross-functional partnership. The successful candidate will maintain strong relationships with key client decision makers while ensuring Residential teams consistently meet or exceed client goals and Cushman & Wakefield standards.

Requirements

  • Bachelor’s Degree required
  • 10+ years of Property Management experience
  • 10+ years of Management experience
  • CPM and/or RPA comparable experience in a Senior Leadership role
  • Financial Acumen
  • Customer Focus (internal and external) and Communication Proficiency (oral and written)
  • Time Management Skills and People Management Skills
  • Leadership and proven experience in identifying, developing, and motivating team members
  • Business Development and proven track record in generating new business
  • Extensive experience in analyzing and negotiating commercial lease and/or contract language
  • Excellent negotiation skills and be able to meet deadlines

Nice To Haves

  • Graduate Degree preferred

Responsibilities

  • Create value through new business growth in Residential Portfolio’s, cross sell service lines and geographic locations for additional revenue for the firm, identify and pursue expansion of service opportunities with existing clients
  • Develop/implement/enhance marketing plans for Residential Portfolios organize/lead team proposals for new business while leveraging relationships to maximize success rate
  • Participate in monthly calls to share best practices and produce leads for residential clients in multiple markets
  • Establish and monitor appropriate checks and balances to ensure high level of quality in operations while ensuring that Residential teams understand and exceed Client goals and objectives for each property
  • Negotiate property management agreements with all clients
  • Ensure compliance with all management agreements, service contracts, and accounting policies and procedures as well as SOC controls
  • Review and approve expenditures, which exceed the authority level established for property manager per the management agreement or C&W's SOC controls
  • Guarantee timeliness and accuracy of financial and management reports
  • Maintain relationships with Client's key decision makers
  • Verify the existence of property procedures including Operations Manual, Tenant Handbook, and Emergency Procedures per C&W's or Client's policies and procedures
  • Collaborate with client accounting, corporate accounting, finance, TQC, and other functional leaders
  • Develop the most profitable and efficient personnel model to staff each asset
  • Participate in national Residential task forces and/or committees
  • Deliver financial results (P&L responsibility), as well as preparing market level Residential budgets, including monthly variances and forecasting

Benefits

  • 120 Hours Paid Time Off annually; prorated upon hire
  • 40 Hours Sick Time annually; prorated upon hire
  • 2 Volunteer Days annually to give back to causes important to you and your community
  • 12+ Company Holidays annually
  • Paid Parental Leave to support you and your family
  • Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
  • Company Discounts Program offering savings with many major retailers and service providers
  • Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
  • Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them
  • health, vision, and dental insurance
  • flexible spending accounts
  • health savings accounts
  • retirement savings plans
  • life, and disability insurance programs
  • paid and unpaid time away from work
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