Managing Director, EHR Consulting

Tegria•Wisconsin, WI

2d•$185,000 - $260,000•Remote

About The Position

As a Managing Director, EHR Consulting, your work at Tegria will focus on leading Tegria's EHR consulting service line, accountable for its financial performance, growth strategy, pricing discipline, and service quality. You own the P&L—revenue, margin, utilization, and cost structure—and set pricing and rate card strategy with Finance and executive leadership, translating enterprise strategy into service-line plans that scale profitably while meeting market demand. Leading through Directors and Managers, you oversee day-to-day operations, hire, develop, and retain consulting talent, and build domain delivery leads who operate independently as strategic advisors. Partnering closely with Sales, Finance, Marketing, Operations, and Technology, you strengthen service offerings, improve delivery effectiveness, and advance Tegria's position in the healthcare IT market.

Requirements

Bachelor’s degree in a related field required.
Extensive experience in healthcare IT services, consulting, or enterprise systems, including:
Accountability for financial performance of service lines or portfolios, including revenue, margin, and cost management.
Supporting pricing strategies, margin optimization, and financial forecasting in alignment with executive direction.
Leading delivery and operational performance across multiple service offerings and client engagements.
Oversight of complex healthcare technology implementations and support services.
Contributing to business development efforts, including solutioning, proposals, and client relationship management.
Leading teams, including hiring, coaching, performance management, and developing emerging leaders.
Managing relationships with vendors and partners to support delivery and service capabilities.
Expert understanding of healthcare enterprise systems, including EHRs, ERP platforms, and digital transformation initiatives.
Deep knowledge of healthcare operations, regulatory environments, and interoperability standards (HL7, FHIR, CCD).
Strong command of professional services, business models, pricing strategies, and risk management.
Advanced understanding of consulting delivery methodologies and governance frameworks.
Broad awareness of healthcare IT market trends, competitive forces, and emerging technologies.
W2 project-based consultants will be expected to provide a computing device that adheres to industry standards and security best practices to use in satisfying the Project Services on behalf of Tegria

Nice To Haves

Master’s degree or MBA strongly preferred.
Relevant healthcare IT, consulting, or leadership certifications preferred.

Responsibilities

Develop and execute the service-line strategy and roadmap for EHR (Epic, MEDITECH or other) consulting, aligned with corporate objectives.
Translate enterprise strategy into operational plans, priorities, and measurable outcomes.
Oversee service-line performance across growth, profitability, delivery quality, and client satisfaction.
Establish and maintain operating frameworks, processes, and performance metrics to support consistent execution.
Serve as a senior escalation point for complex delivery, client, or operational issues.
Contribute to broader organizational strategy through collaboration with executive leadership.
Own service-line financial performance, including revenue, margin, utilization, and cost management.
Support P&L management through forecasting, budgeting, and performance monitoring in partnership with Finance.
Define pricing guidelines, rate structures, and margin expectations in coordination with Finance and executive leadership.
Drive disciplined financial operations, including capacity planning, utilization management, and cost control.
Identify and implement opportunities to improve profitability, efficiency, and scalability.
Partner with Sales and Marketing to support go-to-market execution, pipeline development, and service positioning.
Contribute to growth through account expansion, service innovation, and client relationship development.
Provide leadership input on proposals, solution design, and pricing for complex or strategic opportunities.
Participate in key client engagements and industry interactions to support credibility and relationship building.
Monitor healthcare IT market trends and competitive dynamics to inform service evolution.
Oversee day-to-day service delivery through directors and managers, ensuring consistent, high-quality outcomes.
Establish and enforce service delivery standards, quality controls, and continuous improvement practices.
Monitor performance through KPIs and dashboards, proactively addressing delivery risks and performance gaps.
Ensure compliance with healthcare regulations, data security standards, and organizational policies, including HIPAA and HITECH.
Drive operational excellence across implementations, support services, and consulting engagements.
Support relationships with key vendors, including Epic or MEDITECH and other strategic partners.
Collaborate on vendor-related initiatives that enhance service capabilities and delivery efficiency.
Contribute to evaluation of partnerships that support service growth and differentiation.
Lead and develop managers and senior individual contributors responsible for service delivery and operations.
Ensure clear accountability, performance expectations, and alignment across teams.
Support talent development, coaching, and succession planning to build organizational capability.
Hire, develop, and retain consulting talent, promoting effective performance management, career development, and succession planning aligned with corporate requirements.
Develop domain delivery leads capable of operating independently as strategic advisors and subject matter experts.
Foster a culture of accountability, collaboration, quality, and continuous improvement.
Align organizational structure and resources to meet service-line demands.
Identify and manage operational, financial, and delivery risks within the service line.
Apply established governance frameworks, policies, and controls to ensure compliance and consistency.
Escalate material risks or issues to executive leadership as appropriate.
Ensure adherence to contractual obligations and regulatory requirements.
Perform other duties as assigned in support of Tegria’s mission, strategy, and growth.