Managing Director, Client Leadership

Adelphi Group
$150,000 - $250,000Hybrid

About The Position

This role involves delivering through leadership and oversight of large, diverse teams to meet business/network/agency and functional priorities. The individual will have responsibility for developing and setting policies within their respective area of responsibility. They will ensure effective delivery of objectives, maintaining compliance and maximizing efficiency. Collaboration with other leaders to align activities with organizational/network/agency goals, drive continuous improvement, and foster a productive work culture is key. This role may lead a major brand or an entire agency. The position also focuses on building and maintaining long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives. The Managing Director will act as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes. Responsibilities include overseeing account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery while ensuring client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.

Requirements

  • Leadership and oversight of large, diverse teams.
  • Strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives.
  • Primary client contact.
  • Cross-functional collaboration across all agency capabilities.
  • Overseeing account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery.
  • Ensuring client satisfaction, profitability, and sustainable revenue growth.

Responsibilities

  • Delivers through leadership and oversight of large, diverse teams to meet business/network/agency and functional priorities.
  • Develops and sets policies within their respective area of responsibility.
  • Ensures effective delivery of objectives, maintaining compliance and maximizing efficiency.
  • Collaborates with other leaders to align activities with organizational/network/agency goals, drive continuous improvement, and foster a productive work culture.
  • May lead a major brand or an entire agency.
  • Builds and maintains long-term client relationships by serving as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives.
  • Acts as the primary client contact, leading cross-functional collaboration across all agency capabilities to deliver solutions aligned to client objectives and business outcomes.
  • Oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery.
  • Ensures client satisfaction, profitability, and sustainable revenue growth within complex and evolving business environments.

Benefits

  • Equal employment opportunities
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