Managing Consultant - Clinical and Operational Improvement

Guidehouse•Chicago, IL

11d

About The Position

The Managing Consultant will work with Guidehouse’s Commercial Healthcare Payer/Provider Advisory team and clients to improve operational outcomes at healthcare provider organizations. The role applies workflow redesign, resource-utilization improvements, and reductions in variation in care, using data and knowledge of health-system and ambulatory operational best practices. Work combines data and business-process analysis, project management, and creation of client deliverables to drive financial, clinical, and operational improvement. The consultant brings subject-matter expertise in at least one solution area and develops into a credible, trusted client partner. The position involves assessing and implementing improvement opportunities, conducting research and complex analysis of large data sets, communicating project financial results and process measures, and building relationships with client counterparts. It also contributes to industry-practice responses, Statements of Work, project plans, proposals, and client presentations, while continuing to develop consulting skills through training, mentoring, and client interaction. Travel of up to 75% or more is required.

Requirements

Bachelor’s degree; a graduate degree is preferred.
At least 5 years of relevant work experience.
Proficiency in Microsoft Office applications.
Strong written and oral communication skills.
Previous consulting or health-system leadership experience.
Strong understanding of technology, tools, and the use of AI in client environments.
Willingness and ability to travel up to 75% of the time.
Curiosity and enthusiasm when working with client and Guidehouse teams to assess and implement improvement opportunities.

Nice To Haves

Strong client leadership skills and ability to assist in selling add-on work and recognize business-development opportunities.
Ability to work through challenging situations while remaining a good teammate.
Demonstrated ability to lead successful teams and manage through conflict.
Ability to complete projects with attention to detail on tight timelines.
Commitment to high-quality work, learning opportunities, and self-motivated development.
Ability to communicate effectively and demonstrate leadership with physicians, clinicians, administrators, colleagues, and Guidehouse resources.
Graduate degree.

Responsibilities

Work with clients to measurably improve operational outcomes through workflow redesign, better resource utilization, and reduced variation in care.
Apply data and healthcare operational best practices to drive financial, clinical, and operational improvement at provider organizations.
Conduct relevant research and complex analytics on large data sets, draw conclusions, and make recommendations.
Articulate project financial results and process and sub-process measures across multiple areas.
Establish account-management relationships with key client counterparts.
Identify key industry issues and assist in developing practice responses.
Assist with Statements of Work, project plans, proposals, and presentations to client executives in certain situations.
Develop consulting skills and professional capabilities through training, mentoring, and client interaction.
Travel up to 75% of the time.