Managing Consultant, CAADSI

Fraser Health•Surrey, BC

4d•Hybrid

About The Position

We are currently looking for a Full Time Managing Consultant to join our Consulting team in the Centre for Advanced Analytics, Data Science and Innovation (CAADSI) department. You will be responsible for supporting Digital Patient and Provider Experience portfolio initiatives – to scope the requirements, strategize with the clients, integrate and solution forwards with CAADSI team. This is a Regular Full Time opportunity located at Central City in Surrey, BC. This role has the option for remote/hybrid work. Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families: Reporting to the Director, Consulting and Advanced Analytics, the Managing Consultant Provides leadership in the analysis of complex systems and processes by extracting, compiling, processing, interpreting, and at times creating new data in order to develop knowledge-based information about the efficiency, effectiveness, and overall value of existing systems across Fraser Health (FH). Primary functions include mapping, quantifying, and describing processes and systems that support or impact the patient journey through the health system, quantifying supply and demand throughout the system, identifying system and process barriers, guiding associated quantitative analysis, assessing and recommending solutions, participating in the implementation of initiatives, project management and change management. Provides leadership and management to a designated group of consultants. As part of the leadership team, works with many partners within this portfolio and across multiple portfolios, to design or redesign systems and processes that promote streamlined patient flow, are efficient for the organization, improve or maintain quality service delivery, and are integrated with adjacent systems.

Requirements

Master's degree in Business Administration, Health Administration, Leadership, Industrial Engineering, Health Information Management, or related field.
Five (5) year's related management experience in medium to large-sized organization including experience in planning, project management, systems analysis and experience in the application of Industrial Engineering and Operation Research techniques and tools.
Demonstrated ability to be innovative, creative, strategic-minded, and solution seeking.
Demonstrated ability to manage, plan, implement, organize, and problem solve
Demonstrated ability to be effective in an environment subject to continuous change
Demonstrated knowledge of process redesign and process improvement tools, methodologies and techniques
Demonstrated knowledge of system and service planning analytics and business models.
Demonstrated knowledge of data analysis and evaluation processes in a health care setting
Demonstrated ability to conceptualize, structure, and implement solutions to large-scale complex problems.
Demonstrated leadership and ability to work effectively in a multi-site environment
Demonstrated ability to support and encourage staff and to continuously provide opportunities for staff growth and development
Demonstrated ability to operate related equipment
Physical ability to perform the duties of the position
Master's degree in Industrial Engineering, Health Information Management, or related field.
Five (5) year's related management experience in medium to large-sized organization including experience in planning, project management, systems analysis and experience in the application of Industrial Engineering and Operation Research techniques and tools.
Demonstrated knowledge of data analysis and evaluation processes in a health care setting.
Demonstrated ability to conceptualize, structure, and implement solutions to large-scale complex problems.
Demonstrated leadership and ability to work effectively in a multi-site environment.
Demonstrated ability to be innovative, creative, and solution seeking.
Demonstrated ability to manage, plan, implement, organize, and problem solve.
Demonstrated ability to be effective in an environment subject to continuous change.
Demonstrated ability to support and encourage staff and to continuously provide opportunities for staff growth and development.
Demonstrated ability to operate related equipment.
Physical ability to perform the duties of the position.

Nice To Haves

Demonstrates the leadership practices of the Fraser Health Leadership Framework of Clear, Caring and Courageous and creates the conditions for people to succeed.

Responsibilities

Provides leadership, supervision, and work direction to a Clinical, Operational and Corporate cross-functional teams to redesign systems and processes to achieve system efficiencies and effectiveness.
Works with analysts, data scientists and other Managing Consultants to support FH clinical and corporate program areas to identify opportunities for advanced analytics and lead solution implementation for Service Planning initiatives.
Works collaboratively with various FH teams to identify and quantify system, structural, and process barriers that impede the patient journey, negatively affect patient outcome or create inefficiencies.
Lead development of analytical solutions which are evidence-based and align with FH strategic goals; participates in the strategic and operational planning and oversees resulting projects and initiatives.
Participates in the evaluation, design, and implementation of the tool set for measuring and monitoring system performance and achievement of initiatives.
Provides project management and change management expertise to lead and support the implementation of improvement initiatives.
Demonstrates a sustainable balance between work life and personal life and supports and encourages this balance in staff and monitors staff satisfaction.
Prepares or provides statistical information on department activities on a scheduled or requested basis. Provides input and prepares and presents related reports and electronic presentations as required.
Participates on assigned internal and external committees as assigned.
Provides leadership, supervision, and work direction to a team of consultants to collect and interpret data in order to provide a comprehensive understanding of the system and answer given questions or to generate new questions about system efficiencies and effectiveness.
Designs processes and systems which are evidence-based and solution oriented; participates in the strategic and operational planning and oversees resulting projects and initiatives.
Plans and manages an operating budget under the authority of the Director by performing such activities as approving and tracking expenditures, identifying budget discrepancies, and providing input in budget development.
Manages assigned staff by methods such as recruiting and selecting employees, directing, supervising, supporting and evaluating staff. Ensures that each staff member has complete clarity about their role and responsibilities.
Ensures the implementation of correct human resource standards and procedures, including performance evaluation, education, and orientation as well as compliance with applicable acts, regulations, and collective agreements.
Interprets and administers applicable collective agreements. Investigates and responds to grievances and represents management up to and including Step 3 of the grievance process.