MANAGING ADMINISTRATIVE ASSISTANT | Western MA Regional Office- Springfield

Commonwealth of Massachusetts • Boston, MA

16h • $69,288 • Hybrid

About The Position

The Attorney General's Office (AGO) is seeking a highly motivated individual to serve as the Managing Administrative Assistant in the Western Massachusetts Regional Office (WMAS) in Springfield. The WMAS staff handle legal matters from various areas of the AGO, including the Criminal, Energy & Environmental, Government, Health Care & Fair Competition, and Public Protection & Advocacy Bureaus. The office also provides on-site assistance to residents with civil rights, consumer, and labor issues, and serves as a regional hub for community outreach, education, and policy initiatives. The Managing Administrative Assistant plays a central role in the day-to-day operations of the WMAS Office and serves as a key partner to office staff and leadership, overseeing administrative functions to ensure the office runs efficiently and effectively.

Requirements

• Associate or bachelor’s degree, or an equivalent combination of education and relevant administrative experience.
• Demonstrated experience supporting leadership and coordinating administrative operations.
• Experience supporting or guiding the work of others.
• Exceptional organizational, analytical skills, and problem-solving skills.
• Ability to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication skills.
• Advanced Proficiency in Microsoft Office and comfort working with data or tracking systems.
• Demonstrated commitment or interest in public service.
• Ability to demonstrate a connection to the people and communities we serve and an interest in supporting a respectful, diverse, equitable, and inclusive work environment.

Responsibilities

• Oversee daily administrative operations of the regional office, consistent procedures, and high-quality support across divisions.
• Provide high-level administrative support to WMAS Office leadership, including managing schedules and coordinating meetings.
• Guide and support administrative assistants and paralegals, including delegating work and ensuring timely completion of tasks.
• Serve as a primary point of contact for internal teams and external partners, facilitating communication and coordination across the office.
• Support the planning and execution of office initiatives, events, and community outreach efforts.
• Manage office processes such as ordering supplies, coordinating reimbursements and travel requests, records management, and general office operations.
• Maintain and utilize tracking systems or databases to support reporting and operational needs.
• Perform other duties, as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree