Manager

OTG • Houston, TX

15h • $60,000 - $65,000 • Onsite

About The Position

The Manager powers day-to-day operations and drives operational excellence across On the Go’s airport dining and retail concepts, including retail, quick-service, and full-service locations. The role leads Crewmembers and ensures locations operate smoothly, service is exceptional, food and beverage products meet quality and presentation standards, staffing is adequate, and safety and quality requirements are met. The Manager also supports onboarding and training, fosters a positive workplace, addresses audit findings, and communicates company policies consistently.

Requirements

• 3–5 years of management experience in full-service restaurants or retail.
• Strong communication skills.
• Fluency in Microsoft Suite.
• Flexibility to work early mornings, nights, weekends, holidays, and during severe weather.

Nice To Haves

• A hospitality degree.
• Multi-unit management experience.

Responsibilities

• Lead daily operations across retail, quick-service, and full-service concepts to keep locations running smoothly and efficiently.
• Ensure food and beverage products meet OTG’s quality and presentation standards.
• Manage scheduling and staffing to ensure each shift is supported and service remains high quality.
• Deliver a strong onboarding experience and training plans for new Crewmembers.
• Create a positive workplace where Crewmembers feel supported, respected, and motivated.
• Promote a hazard-free environment and ensure compliance with OTG policies, workplace laws, and safety standards.
• Lead urgent, accountable corrective measures in response to Coyle and NSF audits.
• Communicate OTG policies using the Crewmember Handbook and CBA to ensure consistency and understanding.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed