Starbucks Manager Cle Elum
Albertsons•Cle Elum, WA
•Onsite
About The Position
This position is responsible for providing customer service, resolving customer issues, training and supervising barista staff, ensuring product quality, managing inventory, and maintaining store cleanliness. The role involves operating the cash register, brewing beverages, and setting up displays. The Manager also provides financial reporting and ensures optimal staffing patterns.
Requirements
- Ability to follow company customer service procedures.
- Demonstrated prior customer service skills or related experience.
- Ability to interact with customers and co-workers.
- Ability to understand and follow directions.
- Constant standing while on job.
- Constant walking while on job.
- Constant knee to shoulder level reaching.
- Constant handling/grasping.
- Frequent neck rotation, bending/stooping, and twisting.
- Near vision used to operate machinery, read indicators, clean dishes, operate cash register, accept payment, and make change.
- Hearing used to exchange information with other employees, take customers orders and obtain information over telephone/intercom.
- Speech used to provide service to customers, provide information to other employees and use the telephone/intercom.
Nice To Haves
- Prior management experience.
Responsibilities
- Provide customer service as defined by the employer and company policy.
- Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department.
- Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department.
- Provide financial reporting to Store Manager and Field Supervisor.
- Ensure product quality.
- Change signs and prices as directed by merchandising.
- Write orders in the order guidebook and enter into the computer.
- Check orders for completeness upon arrival.
- Brew coffee, tea, and chocolate.
- Operate electronic cash register to total customers’ final bill.
- Receive payment for customer purchases and count back correct change.
- Maintain cleanliness of the coffee service area of the store.
- Set up and maintain displays in the coffee area.
- Replace stock in the preparation area from the supply area.
- Perform other duties as assigned.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Disability insurance
- Life insurance
- Sick pay (accrued based on hours worked)
- PTO/Vacation pay (accrued based on hours worked)
- Paid holidays (9 days annually)
- Bereavement pay
- Retirement benefits (pension and/or 401k eligibility)
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Upload and Match Resume
What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
