Manager - Material Services (CLE)

Frontier Careers • Cleveland, OH

5d • Onsite

About The Position

The Manager of Material Services is responsible for maintaining an adequate workforce to meet the cyclical demands of receiving, shipping, and issuing Frontier's multi-million-dollar assets to the appropriate internal and external customers. This role ensures the highest level of accuracy and regulatory compliance for all inventory transactions, managing these functions in a multi-site, multiple-shift environment. The position involves managing, monitoring, and coordinating Safety Management System (SMS) activities, including the development, implementation, and maintenance of the SMS, hazard identification, safety risk assessments, and ensuring the effectiveness of safety risk controls. The Manager advises the accountable executive on SMS performance and improvement needs, and is accountable for achieving safety performance relative to job tasks, managing risks to an acceptable level. They will direct Material Services Supervisors and Material Specialists in daily inventory, shipping, and receiving duties, ensuring regulatory compliance. This role also ensures personnel are properly trained and qualified, manages workflow and workforce scheduling across multiple shifts, and develops/implements best management practices to meet and exceed internal customer expectations. Continuous training, cross-training, and job rotation opportunities are provided. The Manager completes metric and management reports, maintains warehouses in showcase quality, and implements technology for efficiency and accuracy. They indirectly supervise Material Specialists and coordinate with other departments and vendors to support operational requirements. Additionally, they monitor inventory control processes at stations with contract personnel and provide training and support as required.

Requirements

• Bachelor’s degree in Business, Supply Chain or related field required; Master’s degree preferred. Equivalent combination of education and experience considered in lieu of degree requirement.
• 5+ years of experience in a multi-site warehouse environment required, 2+ of which in a materials environment and 3+ of which managing or supervising direct reports required.
• Prior experience working in an airline or related aviation field preferred.
• Inventory Control experience required.
• Valid Driver’s License for SIDA Badge driving privileges at Denver International Airport.
• Transport aircraft parts and tooling between hangar and flight line.
• Escort delivery vehicles into SIDA-controlled areas.
• Familiarity with Frontier’s GMM and all other regulatory requirements associated with Part 121 of Federal Aviation Regulations.
• Excellent verbal and written communication skills.
• Ability to interface with cross-functional departments.
• Proficient computer skills, including knowledge of Microsoft Office (Word, Excel, Powerpoint & Visio).
• Ability to handle multiple tasks and projects.
• Ability to interface with union officials and maintain integrity of agreement.
• Must demonstrate behavior that portrays the company core values of Safety, Respect, Trust, Collaboration, Value, and Passion while communicating with personnel and acting on behalf of the company.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Manage, monitor and coordinate SMS activities as directed.
• Coordinate the development, implementation, maintenance, and integration of the SMS throughout Frontier.
• Identify hazards and safety risk assessments including change management.
• Ensure effectiveness of safety risk controls.
• Promote safety.
• Advise the accountable executive on the performance of the SMS and on any need for improvement.
• Accountable for achieving safety performance relative to job tasks.
• Manage risk acceptable level: blue or lower as defined by Frontier’s company risk matrix.
• Direct Material Services Supervisors and Material Specialists in performing daily inventory transactions, shipping, and receiving duties and ensure regulatory compliance of all actions.
• Ensure that all personnel within the department are properly trained and qualified to perform the assigned duties.
• Manage workflow and workforce scheduling across multiple shifts to fulfill the above function.
• Develop and implement best management practices (BMPs) that meet and exceed internal customer expectations.
• Monitor these departmental performance standards.
• Provide continuous training to staff and provide cross-training/job rotation opportunities to staff when possible.
• Complete various metric and management reports along with Inventory Analyst.
• Maintain warehouse(s) in showcase quality at all times.
• Implement use of technology to generate efficiencies and increased accuracy of all transactions.
• Ensure that personnel within the department including themselves have current training and qualifications to perform assigned tasks.
• Manages/Leads Material Services Supervisors and indirectly supervise Material Specialists.
• Coordinate with other departments and vendors as need in ensuring cooperation and compliance to support Frontier’s daily Operational requirements.
• Monitors inventory control process & procedures at stations where contract Materials personnel are in place and assists in providing ongoing training & support as required.

Benefits

• Flight benefits for you and your family to fly on Frontier Airlines.
• Buddy passes for your friends.
• Discounts throughout the travel industry on hotels, car rentals, cruises and vacation packages.
• Discounts on cell phone plans, movie tickets, restaurants, luggage and over 2,000 other vendors.
• Flexible work schedules that support work/life balance.
• Total Rewards program including a competitive base salary, short term incentives, long-term incentives, paid holidays, 401(k) plan, vacation/sick time and medical/dental/vision insurance that begins the 1st of the month following your hire date.
• The HOPE League, Frontier Airlines’ non-profit organization, is dedicated to providing employees financial assistance during catastrophic hardship.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager