Manager - UW Dining

University of Washington Medical Center•Seattle, WA

2d•Onsite

About The Position

Housing & Food Services has an outstanding opportunity for a Manager for UW Dining to join their team. Under the general direction of the General Manager, manage the day-to-day operations at a multiplatform Residential Dining operation. This includes maintaining fluency within unit procedures to onboard, train and support operations, as well as ensuring that students and full-time staff are in compliance with HFS and university policy.

Requirements

Bachelor’s degree in hospitality, business administration or related field.
Minimum of two years of management experience in the food service industry, experience managing a large, multi-unit food service operation.
Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.

Nice To Haves

Experience in a college or university.

Responsibilities

Communicates departmental vision, values, and priorities while fostering a culture of excellent customer service.
Supervises, coaches, and develops staff through onboarding, training, performance management, scheduling, and professional development.
Maintains a visible presence on the floor during peak service, monitors operations and customer feedback, and ensures compliance with UW, HFS, safety, and labor policies.
Oversees daily operations, staffing, procedures, training, and customer service to ensure efficient and safe service delivery.
Manages inventory, purchasing, storage, production, sanitation, safety, and loss prevention while maintaining regulatory compliance.
Supports business planning, budgeting, reporting, technology systems (CBORD FSS), marketing initiatives, and special events.
Monitors sales, financial performance, budgets, and operational reports to identify opportunities and address variances.
Ensures strong financial controls over purchasing, receiving, inventory, labor, and loss prevention activities.
Develops and implements innovative menu concepts, products, and promotions that align with customer needs and campus initiatives.
Directly manages, supervises, develops, and evaluates professional, classified, and student staff to ensure effective team performance.
Reports to the General Manager or Unit Culinary Leader