Manager-North Platte

Waters Hardware • North Platte, NE

2d

About The Position

The Store Manager oversees the store’s day-to-day operations, including maximizing sales, minimizing expenses, optimizing merchandising, and modeling outstanding customer service. The manager represents Waters Hardware in a manner consistent with company values and helps build an efficient, motivated, and productive sales team. The role also focuses on growing the business by increasing sales and reducing expenses, strengthening the retail team, and expanding knowledge of retail operations, inventory management, and pricing strategies.

Requirements

• Outstanding customer service skills and a professional attitude.
• Excellent written and verbal communication skills.
• Commitment to continual learning and pursuing training and development opportunities.
• Project management skills, including coordinating special projects and completing them on time and within budget.
• Ability to supervise employees and understand the fundamentals of leadership.
• Strong knowledge of the products contained in the store.
• Motivation, organization, initiative, independent thinking, and problem-solving ability.
• Understanding of store operations, including finances, inventory control, and pricing strategy.
• Strong math, reading, writing, and communication skills.
• Knowledge of effective sales methods and techniques.
• Ability to operate the store’s point-of-sale system efficiently.
• Knowledge of MS Word and PowerPoint.
• Ability to work a flexible schedule, including weekends and holidays.

Responsibilities

• Model excellent customer service and assist customers when necessary.
• Oversee the store’s daily opening and closing.
• Interview, hire, train, appraise, and discipline employees, and plan weekly schedules.
• Foster a team environment that motivates employees to provide outstanding customer service and contribute to business success.
• Respond promptly to customer complaints and resolve them as effectively as possible.
• Maintain appropriate inventory levels and direct cycle counts.
• Coordinate sales promotions, marketing, and special events.
• Direct store merchandising, maintain signage, and ensure the store is clean and organized.
• Keep the sales floor clean and orderly.
• Participate in weekly merchandise ordering and oversee deliveries and restocking.
• Model safe practices, create a safe work environment, and ensure compliance with store policies and safety standards.
• Protect inventory and store property against internal and external loss, responding according to store policy.
• Drive company growth by increasing sales and reducing expenses.
• Build a strong team of motivated and productive retail associates.

Benefits

• Benefits vary by location.
• Locally owned and operated.
• Career advancement opportunities.
• Employee discounts.
• 401(k).
• Dental insurance.
• Health insurance.
• Paid time off.
• Vision insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed