Manager, Youth Clinical Care Services - Idaho

Magellan Health • Boise, ID

7d

About The Position

This position manages a busy team of Youth Intensive Care Coordinators within the Youth Empowerment System of care in Idaho. Candidate needs to be licensed ( LMSW, LCSW, LPC, LCPC, LMFT ) in Idaho. Responsible for the management, direct supervision and coordination of clinical and/or nonclinical management staff, including utilization management and intensive care management staff, providing expertise in designated programs. Assists clinical management in the development and on-going management of designated staff. Performs care management review activities consistent with Magellan policies, procedures, and standards. Conducts recruitment, interviewing, and selection of properly qualified staff members and ensures appropriate orientation is provided. Regularly monitors the performance of care management staff. Monitors adherence to the efficiency goals for all staff including case volume, case closure rates, average handle time and other metrics. Supervises care management staff through approved audit processes including performing annual reviews and provides counseling and disciplinary action as necessary. Coordinates quality improvement activities under the direction of clinical management. Assists management in the development of strategic and operational goals and plans. Assists management in the identification and coordination of the necessary clinical and client service training needs. Analyzes specific utilization problems, plans and implements solutions that directly influence quality of care and cost efficiency. Supervises the collection of pertinent clinical information while maintaining a good rapport and relationship with providers. The job duties listed above are representative and not intended to be all-inclusive of what may be expected of an employee assigned to this job. A leader may assign additional or other duties which would align with the intent of this job, without revision to the job description.

Requirements

• Licensed ( LMSW, LCSW, LPC, LCPC, LMFT ) in Idaho.
• 5 years post degree experience in a direct care clinical setting.
• 1 year direct supervisory experience required.
• One or more of the following current, active licenses are required: BCBA, LCSW, LMFT, LMSW, LPCC, LPC, PC or RN.
• Must meet Magellan's credentialing criteria for RN, Masters or Doctoral level provider.

Nice To Haves

• Managed care experience preferred.
• If RN, BSN preferred but ASN considered with additional experience.

Responsibilities

• Management, direct supervision and coordination of clinical and/or nonclinical management staff, including utilization management and intensive care management staff, providing expertise in designated programs.
• Assists clinical management in the development and on-going management of designated staff.
• Performs care management review activities consistent with Magellan policies, procedures, and standards.
• Conducts recruitment, interviewing, and selection of properly qualified staff members and ensures appropriate orientation is provided.
• Regularly monitors the performance of care management staff.
• Monitors adherence to the efficiency goals for all staff including case volume, case closure rates, average handle time and other metrics.
• Supervises care management staff through approved audit processes including performing annual reviews and provides counseling and disciplinary action as necessary.
• Coordinates quality improvement activities under the direction of clinical management.
• Assists management in the development of strategic and operational goals and plans.
• Assists management in the identification and coordination of the necessary clinical and client service training needs.
• Analyzes specific utilization problems, plans and implements solutions that directly influence quality of care and cost efficiency.
• Supervises the collection of pertinent clinical information while maintaining a good rapport and relationship with providers.

Benefits

• This position may be eligible for short-term incentives as well as a comprehensive benefits package.
• Magellan offers a broad range of health, life, voluntary and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager