Manager, Workforce Development and Training

Beacon Mobility • Skokie, IL

2d

About The Position

The Manager, Workforce Development & Safety Culture supports employee onboarding, training, retention, and safety culture across the organization. This role partners with Recruiting, Operations, Safety, Training, and HR to ensure employees are prepared, compliant, and aligned with company expectations from day one. This position helps build strong frontline teams by improving new hire readiness, supporting leadership development, reinforcing safety expectations, and identifying opportunities to strengthen retention and operational performance.

Requirements

• Bachelor’s degree in Business, Human Resources, Safety, Education, Organizational Development, or equivalent experience.
• At least 3 years of experience in training, workforce development, onboarding, operations, safety, or talent development.
• Strong communication, facilitation, project management, and relationship-building skills.

Nice To Haves

• Experience in transportation, logistics, fleet operations, or a safety-sensitive environment preferred.
• Knowledge of DOT, state transportation regulations, LMS platforms, or safety compliance programs preferred.

Responsibilities

• Design and improve onboarding programs for drivers, attendants, dispatchers, maintenance employees, and operational leaders.
• Develop consistent 30-, 60-, and 90-day onboarding plans and follow-up processes.
• Coordinate onboarding between Recruiting, Safety, Operations, Maintenance, and HR.
• Ensure new employees complete the required training, certifications, and compliance requirements before active service.
• Track onboarding results and recommend improvements to readiness and retention.
• Promote a proactive safety culture throughout the organization.
• Partner with Safety leadership training related to accident prevention, hazard recognition, defensive driving, and risk reduction.
• Support safety engagement activities, awareness campaigns, and consistent branch-level messaging.
• Use safety trends and incident data to identify training needs and proactive interventions.
• Collaborate with Talent Acquisition to improve candidate quality and workforce readiness.
• Help develop hiring profiles that emphasize safety, reliability, and cultural fit.
• Support recruiting events, hiring initiatives, workforce planning, and realistic job previews.
• Coordinate operational, safety, regulatory, and leadership training programs.
• Partner with leaders to identify skill gaps and development opportunities.
• Create training materials, job aids, facilitator guides, and learning resources.
• Support trainer development, training consistency, and career pathways for frontline employees.
• Conduct onboarding feedback sessions and stay interviews.
• Track early turnover trends and identify root causes.
• Partner with branch leadership to improve first-year engagement, employee experience, and workforce stability.
• Maintain training records, onboarding metrics, and compliance tracking.
• Build reports that measure onboarding effectiveness, retention, and safety outcomes.
• Recommend improvements based on data, program performance, and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level