Manager, Workday Financial Systems and Innovation

CDW•Virtual - Illinois, IL
•$104,000 - $140,000

About The Position

The Manager, Financial Systems & Innovation leads the day-to-day delivery, governance, and continuous improvement of Workday Financials and related finance systems. The role owns the platform’s operational effectiveness and partners with Finance, Enterprise Business Operations, Technology, and business stakeholders to turn priorities into scalable solutions that improve financial processes, data integrity, controls, reporting, and user experience. The manager provides hands-on leadership for application support, enhancements, releases, testing, issue resolution, documentation, and change adoption while developing team capability and ensuring work is accurate, sustainable, and on schedule. The role also champions CDW’s vision of becoming an AI-fluent organization by modeling curiosity, encouraging responsible AI adoption, and fostering continuous learning. The manager will help others build confidence and capability with AI tools and practices, while promoting experimentation and shared learning. CDW describes its environment as collaborative and supportive, where coworkers work together to solve complex challenges and deliver impact for customers and communities.

Requirements

  • Bachelor’s degree required.
  • At least five years of experience supporting financial systems, finance operations, or related business transformation work.
  • At least one year of people leadership, project leadership, or workstream leadership experience.
  • Workday Financials experience or training.
  • Experience implementing, supporting, and managing enterprise finance applications.
  • Ability to translate business priorities into practical system roadmaps, enhancement decisions, and delivery plans.
  • Ability to plan and manage projects, monitor risks and dependencies, and implement effective mitigation strategies.
  • Ability to communicate complex financial and technical concepts clearly to varied audiences, frame risks and tradeoffs, and influence decisions across Finance, Technology, and business leadership.
  • Ability to manage competing priorities, resolve issues promptly, and maintain clear stakeholder follow-through.

Responsibilities

  • Build and develop a high-performing Workday support team by setting priorities, assigning work, establishing accountability, coaching performance, and promoting continuous learning.
  • Lead finance systems governance, including enhancement intake, prioritization, roadmap planning, release readiness, resource alignment, and cross-functional decision-making.
  • Oversee day-to-day application support, incident resolution, root-cause analysis, and service performance to ensure timely, accurate, and sustainable resolution of business issues.
  • Lead the planning, testing, deployment, and adoption of Workday releases, enhancements, and scheduled maintenance.
  • Evaluate proposed system modifications and enhancements for business value, feasibility, risk, control impact, and alignment with the finance systems roadmap.
  • Advise Finance and business leaders on Workday capabilities, solution options, and system-enabled process improvements.
  • Provide decision-oriented updates on priorities, risks, dependencies, tradeoffs, and recommendations to stakeholders and leadership.
  • Partner with Finance, Technology, Internal Audit, and external auditors to maintain effective system controls, support audit requests, assess identified gaps, and ensure timely remediation.
  • Champion CDW’s vision of becoming an AI-fluent organization by modeling curiosity, encouraging responsible AI adoption, and helping others build confidence and capability with AI tools and practices.
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