Manager, Warehouse Systems

Fanatics Collectibles•Sunnyvale, TX

9d•Onsite

About The Position

Fanatics Collectibles is seeking a Manager, Warehouse Systems to lead the implementation, optimization, and ongoing support of our warehouse technology ecosystem at our Sunnyvale facility. Reporting to the Senior Manager of Manufacturing Systems, this role will serve as a key partner to Fulfillment, Relics, and Autos teams, driving operational excellence through systems, process improvement, and hands-on problem solving. This individual will play a critical role in onboarding and owning our Logistics WMS, acting as the primary point of contact with the vendor, and leading configuration, customization, and continuous improvement efforts. This role will also be heavily involved in the future ERP integration and implementation, ensuring seamless connectivity between warehouse operations and enterprise systems. This is a highly cross-functional, hands-on role ideal for someone who thrives in fast-paced environments and enjoys building, improving, and scaling operational systems.

Requirements

5+ years of experience in warehouse systems, WMS administration, or fulfillment operations technology
Hands-on experience with WMS platforms (experience with multiple WMS platforms is a plus)
Experience leading or supporting WMS implementations and configurations
Strong problem-solving skills with the ability to troubleshoot operational and system issues in real time
Experience working cross-functionally with warehouse operations, engineering, and business teams
Ability to translate operational needs into system configurations and scalable solutions
Experience managing vendor relationships and acting as a primary point of contact
Strong communication skills and ability to train and support end users
Self-starter with a hands-on, ownership mentality in fast-paced environments

Nice To Haves

Experience with supply chain WMS
Experience integrating WMS with ERP systems
Background in warehouse, fulfillment, or distribution operations
Experience supporting warehouse hardware (RF scanners, label printers, etc.)
SQL, reporting, or data analysis experience

Responsibilities

Act as the first line of support for warehouse system issues, troubleshooting and resolving problems impacting fulfillment operations
Partner closely with Fulfillment, Relics, and Autos teams to identify root causes and implement scalable solutions
Support day-to-day warehouse operations through system expertise, ensuring minimal disruption and maximum efficiency
Serve as a strategic partner to warehouse operations, identifying opportunities to improve workflows, accuracy, and throughput
Translate business needs into system configurations and process enhancements
Drive continuous improvement initiatives across fulfillment processes, leveraging WMS capabilities
Support potential Allen warehouse operations as needed, ensuring alignment across sites
Lead implementation, configuration, and administration of Logistics WMS
Serve as the primary point of contact with the WMS vendor, managing communication, issue resolution, and enhancements
Own account setup, user management, and system administration
Design, build, and maintain custom workflows and configurations to support evolving operational needs
Lead and execute system testing (UAT), audits, and validation processes
Develop and deliver technical training to end users and drive system adoption
Play a key role in the integration of WMS with upcoming ERP systems, ensuring data accuracy and process alignment
Support broader system implementations, upgrades, and enhancements across the warehouse tech stack
Collaborate with internal engineering and external vendors on integrations and data flows
Support warehouse hardware including handheld scanners, label printers, and related devices
Ensure proper setup, maintenance, and troubleshooting of warehouse technology infrastructure