Manager, Warehouse Operations Outbound

iHerb•Elgin, IL

3d•$80,000 - $85,000•Onsite

About The Position

The Warehouse Department Manager will provide leadership and direction in a high volume outbound, B2C small parcel environment, supervise and coordinate activities of team members concerned with picking, packing, shipping, receiving and fulfillment as it relates to preparing it for same day shipping both nationally and internationally via expedited carrier services, maintaining a safe, effective and orderly work environment, scheduling, continuous process improvement and maintaining positive vendor relationships.

Requirements

Excellent organizational and managerial skills.
Excellent communication skills – written, oral, reading and understanding.
Ability to work extended hours and weekend
Experience with Microsoft Office Suite Programs (i.e.: Microsoft Work, Excel) and Google Office.
Generally requires a minimum of three (3) to five (5) years of supervisory warehouse experience in an automated environment
Bachelor’s Degree in Business Management or related field highly preferred, or a combination of education and equivalent work experience.

Responsibilities

May order department supplies as needed
Plan, schedule, and coordinate departmental activities to fulfill sales orders, meet inventory requirements, and deliver manufactured products in a timely fashion
Issue written and oral instructions
Study and standardize procedures to improve efficiency of team members
Maintain harmony among team members and resolve grievances
Confer with other managers in the distribution center to ensure coordination of other warehouse activities
Confer with other managers outside of the distribution center to ensure coordination of other functions such as inventory management and quality assurance
Maintain a safe and organized work environment
Responsible for working with other departments to assist in resolving issues related to order fulfillment, inventory accuracy and invoicing
Document and maintain all warehouse procedures as they relate to a receiving/replenishing/picking/packing/shipping environment
Responsible for improving and maintaining inventory accuracy
Responsible for evaluating and planning labor for upcoming warehouse needs
Engages in the typical responsibilities of a manager requiring evaluating, organizing, integrating and delegating
Plans, directs and coordinates all activities of the warehouse department in an organized, safe and sanitary work environment that is in compliance with the Company’s policies, OSHA and government regulations
Monitors and manages all aspects of team member performance to include administering write-ups/counseling
Contains and/or reduces cost and drives productivity within the department
Cooperates in a cross-functional manner as a change agent with all departments within the company
Manages workflow to meet planned department productivity standards
Managers and directs 3rd party vendor activities
Train new or newly assigned team members in the proper methods and standard operating procedures of a job function
Work closely with global logistics team and external shipping services to ensure on-time delivery of packages
Ensure correct shipment of domestic, international and dangerous goods orders
Completes special projects as determined