Manager, Visual Merchandising

Macy's•Culver City, CA

About The Position

The Manager, Visual Merchandising enhances the customer experience through creative merchandise presentations, seasonal fashion trend statements, and three-dimensional displays. This role refreshes styles and outfit presentations frequently to engage new and repeat customers and partners with Style Merchandise Managers on workload planning, new receipt placement, and visual styling to create a cohesive shopping experience. The manager strategically places visual elements, recruits colleagues with creative and style expertise, analyzes business reports, ensures promotional accuracy, and coordinates merchandise moves with other store leaders. The role also implements policies and procedures and guides store management on merchandising standards and techniques. Candidates with a bachelor’s degree or equivalent work experience in a related field are encouraged to apply. The position requires effective written and verbal communication, the ability to draft reports and present to business partners, interpret technical documents, and perform basic arithmetic and interpret bar graphs. It involves heavy lifting, frequent movement, standing, and reaching, including lifting at least 30 pounds and using ladders. Close vision, color vision, depth perception, and focus adjustment are also required.

Requirements

Bachelor’s degree or equivalent work experience in a related field.
Effective written and verbal communication skills.
Ability to draft reports and other communications and present to management and internal and external business partners.
Ability to interpret technical documents, including safety rules, operating and maintenance instructions, and procedure manuals.
Ability to perform arithmetic using whole numbers, fractions, and decimals; compute rates, ratios, and percentages; and draw and interpret bar graphs.
Deep understanding of visual merchandising concepts, creative presentation, and three-dimensional display techniques.
Ability to establish training standards, coach colleagues, and guide teams in maintaining high visual standards.
Analytical and strategic decision-making skills, including evaluating business reports and addressing business deficiencies.
Ability to adapt visual strategies to changing fashion trends and market preferences.
Coordination and communication skills for working with store leaders and guiding management and support teams.
Accuracy and attention to detail in promotional presentations, merchandise placement, and event setups.
Ability to establish and maintain shortage awareness and implement loss-prevention policies and procedures.
Ability to lift at least 30 pounds, stand for at least two consecutive hours, and perform frequent moving, reaching, stooping, kneeling, crouching, and ladder climbing.
May need to reach above eye level; requires close vision, color vision, depth perception, and focus adjustment.

Nice To Haves

Passion for retail, awareness of industry trends, and interest in continuously improving the in-store experience.
Experience recruiting colleagues with creative talent and visual execution or style expertise.

Responsibilities

Re-establish training standards, experiences, and tools to enhance institutional skill levels.
Increase the frequency of style and outfit refreshes and test the frequency and detail of visual merchandise displays.
Coordinate with Style Merchandise Managers on workload planning, new receipt placement, visual styling, and sales setups.
Evaluate and enhance the customer shopping experience by strategically placing visual elements.
Create in-store displays that support sales and store profitability, ensuring merchandise is arranged in an enticing and organized manner.
Analyze business reports, take action to capitalize on strengths and address deficiencies, and partner with the Executive team to ensure strong execution.
Ensure accurate promotional presentations, merchandise placement, seasonal fashion trend statements, and sales and event setups.
Coordinate selling-floor fixture and merchandise moves with other store leaders.
Promote shortage awareness and ensure implementation of relevant policies and procedures.
Guide store management and support teams on merchandising standards, fixture utilization, and techniques.
Recruit colleagues with relevant experience, creative talent, and visual execution and style expertise.
Foster an environment of acceptance and respect and build authentic connections with colleagues, customers, and communities.
Perform other duties as assigned.

Benefits

Competitive pay and benefits
Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal and financial advice
Tuition reimbursement