Manager, Visual Design

AAA Mountain West GroupWalnut Creek, CA
Hybrid

About The Position

The Manager, Visual Design leads our high-performing in-house team, sitting at the intersection of creative excellence and operational efficiency. In this role, you will translate complex business objectives into compelling visual stories while providing high-level art direction and mentorship to a talented group of individual contributors. Acting as both a diplomat and a proactive problem-solver, you will manage vital relationships across various lines of business, troubleshoot high-stakes projects, and ensure our design practice continually evolves alongside emerging technologies and industry trends. NOTE: This role is hybrid and requires 3 days a week in our Walnut Creek, CA office.

Requirements

  • Strong, multi-faceted portfolio demonstrating a proven track record of leading multi-channel campaigns with a focus on sophisticated corporate branding.
  • Ability to balance "big picture" business objectives with a rigorous, uncompromising eye for pixel-perfect detail.
  • Exceptional interpersonal and presentation skills; able to fluently translate "design" for creative teams and "ROI" for business stakeholders.
  • Expert-level command of Adobe Creative Cloud and Figma, combined with an understanding of how design integrates with marketing automation and project management tools.
  • Bachelor’s degree in design or related field
  • 8+ years of visual design experience
  • 5 years of management experience

Responsibilities

  • Guide ongoing development of our brand system and its defining assets, while overseeing brand guidelines site.
  • Provide high-level art direction across all visual assets to ensure brand consistency and top-tier aesthetic execution.
  • Lead the visual design practice with a future-forward lens, identifying and implementing emerging skillsets and tools (e.g., AI-assisted design, interactive media, or new collaboration platforms).
  • Supervise and mentor a team of visual designers (individual contributors), fostering a culture of continuous learning, inspiration, and accountability.
  • Lead capacity and capability planning, strategically matching team strengths to the evolving needs of the organization to ensure we are aligned to our pipeline of projects.
  • Act as a trusted advisor to Line of Business stakeholders, translating their business requirements into visual strategies that drive results.
  • Work in close collaboration with other shared service teams (copywriting, content, video, email) to ensure unified, integrated campaign delivery.
  • Hands-on design direction.

Benefits

  • Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
  • 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
  • Medical, Dental, Vision, wellness program and more!
  • Paid Holidays
  • Paid Time Off – Team Members accrue paid time off monthly.
  • Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
  • Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
  • Free AAA Classic Membership
  • AAA Product Discounts
  • Tuition Reimbursement Program
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