Manager, Visual Design
About The Position
The Manager, Visual Design leads our high-performing in-house team, sitting at the intersection of creative excellence and operational efficiency. In this role, you will translate complex business objectives into compelling visual stories while providing high-level art direction and mentorship to a talented group of individual contributors. Acting as both a diplomat and a proactive problem-solver, you will manage vital relationships across various lines of business, troubleshoot high-stakes projects, and ensure our design practice continually evolves alongside emerging technologies and industry trends. AAA Mountain West Group (MWG) serves Northern California, Nevada, Utah, Arizona, Alaska, Wyoming, and Montana. We are a not-for-profit, membership-based organization that has served our Members for over a century: from our legendary roadside assistance and award-winning insurance products to free travel planning and new innovations.
Requirements
- Strong, multi-faceted portfolio demonstrating a proven track record of leading multi-channel campaigns with a focus on sophisticated corporate branding.
- Ability to balance "big picture" business objectives with a rigorous, uncompromising eye for pixel-perfect detail.
- Exceptional interpersonal and presentation skills; able to fluently translate "design" for creative teams and "ROI" for business stakeholders.
- Expert-level command of Adobe Creative Cloud and Figma, combined with an understanding of how design integrates with marketing automation and project management tools.
- Bachelor’s degree in design or related field
- 8+ years of visual design experience
- 5 years of management experience
Responsibilities
- Guide ongoing development of our brand system and its defining assets, while overseeing brand guidelines site.
- Provide high-level art direction across all visual assets to ensure brand consistency and top-tier aesthetic execution.
- Lead the visual design practice with a future-forward lens, identifying and implementing emerging skillsets and tools (e.g., AI-assisted design, interactive media, or new collaboration platforms).
- Supervise and mentor a team of visual designers (individual contributors), fostering a culture of continuous learning, inspiration, and accountability.
- Lead capacity and capability planning, strategically matching team strengths to the evolving needs of the organization to ensure we are aligned to our pipeline of projects.
- Act as a trusted advisor to Line of Business stakeholders, translating their business requirements into visual strategies that drive results.
- Work in close collaboration with other shared service teams (copywriting, content, video, email) to ensure unified, integrated campaign delivery.
- Hands-on design direction.
Benefits
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly.
- Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
