Manager, Virtualization and Wintel Engineering

Berkley•Wilmington, DE

18h

About The Position

The Manager, Virtualization and Wintel Engineering will provide leadership and mentoring in the design, implementation, and ongoing support of Windows and related infrastructure. Oversee a large diverse team of Server technicians, coordinating and prioritizing their workload. Monitor project status and communicate issues and successes as needed. Establish and maintain relationships with supported business units and their development teams. Stay abreast of new technologies, including open source, to understand possible implementations in the data center. Staff management responsibilities including; sourcing talent, motivation, performance management, communications, goals alignment, and skills development. Proactively managing and delivering a HA/DR infrastructure according to defined SLAs Responsible for Wintel Systems Architecture Responsible for Wintel Engineering Operations Responsible for Budget and Operating finances. Create and justify capital and operating expense items for budget purposes and track purchases. Responsible for Team Project and Resource Management Responsible for technical justification of technology Interface with management teams to drive team project completion and day to day scheduling of work Proactively plan with IT project managers and infrastructure technical architects for all projects in the IT portfolio which require infrastructure support. Provide input into high level decision processes Perform routine audits of critical infrastructure to ensure that best practices are adhered to and develop remediation steps to correct if necessary Manage and coordinate routine maintenance and upgrades of all supported infrastructure Enforce the creation of process documentation within the team, and ensure that there is team member knowledge transfer. Develop and provide guidance and standards based on team metrics Provide mentoring and coaching to peers and subordinate team members Collaborate with technical staff, including project managers. Manage the planning, architecture, and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements. Managing vendor relationships ensuring selected vendors are providing optimal service and cost/value, including management and renewal of maintenance contracts. Participate and adhere to defined incident, problem and change management best practices. Excellent communication skills particularly across functional technical areas. 5-10% travel

Requirements

Managing individuals for a minimum of (7) years
Microsoft Windows Server technology for a minimum of (10) years
Active Directory administration support for a minimum of (7) years
VMWare ESX and Virtual Center virtualization technologies design for a minimum of (3) years
DFSR administration support for a minimum of (3) years
Citrix / Xen Server environment experience for a minimum of (5) years
Load balancing technologies design and operations
Solid knowledge of Web Server and database technologies
Solid knowledge of networking concepts and technologies (protocols, software & HW components)
Solid knowledge of SAN environments and technology
Disaster Recovery Planning and Execution
Patch Management Technology
Enterprise Monitoring Systems – Solarwinds, CA Vantage
Scripting languages (Powershell, VB script, PERL)
Windows Systems backup and restore using various tools/utilities
Software Delivery/Unattended installation
Patch Management/SCCM/WSUS
Bachelors Degree in Computer Science, Information Technology, Information Systems, or a related discipline. Equivalent experience and/or alternative qualifications will be considered.

Responsibilities

Provide leadership and mentoring in the design, implementation, and ongoing support of Windows and related infrastructure.
Oversee a large diverse team of Server technicians, coordinating and prioritizing their workload.
Monitor project status and communicate issues and successes as needed.
Establish and maintain relationships with supported business units and their development teams.
Stay abreast of new technologies, including open source, to understand possible implementations in the data center.
Staff management responsibilities including; sourcing talent, motivation, performance management, communications, goals alignment, and skills development.
Proactively managing and delivering a HA/DR infrastructure according to defined SLAs
Responsible for Wintel Systems Architecture
Responsible for Wintel Engineering Operations
Responsible for Budget and Operating finances. Create and justify capital and operating expense items for budget purposes and track purchases.
Responsible for Team Project and Resource Management
Responsible for technical justification of technology
Interface with management teams to drive team project completion and day to day scheduling of work
Proactively plan with IT project managers and infrastructure technical architects for all projects in the IT portfolio which require infrastructure support.
Provide input into high level decision processes
Perform routine audits of critical infrastructure to ensure that best practices are adhered to and develop remediation steps to correct if necessary
Manage and coordinate routine maintenance and upgrades of all supported infrastructure
Enforce the creation of process documentation within the team, and ensure that there is team member knowledge transfer.
Develop and provide guidance and standards based on team metrics
Provide mentoring and coaching to peers and subordinate team members
Collaborate with technical staff, including project managers.
Manage the planning, architecture, and oversee the implementation of policies and procedures to ensure system provisioning and maintenance is consistent with company goals, industry best practices, and regulatory requirements.
Managing vendor relationships ensuring selected vendors are providing optimal service and cost/value, including management and renewal of maintenance contracts.
Participate and adhere to defined incident, problem and change management best practices.