Manager, VIP Front of House

CineplexMontreal, QC
Onsite

About The Position

Cineplex’s Front of House (FOH) VIP Experience Managers are an integral part of the team who provide an exceptional entertainment experience to each and every guest. The FOH VIP Experience Manager leads, supports and manages a dedicated team of employees to maintain good working relationships, perfecting service standards and day-to-day operations. If you thrive in an energetic, fast-paced and social atmosphere, this may be the opportunity for you!

Requirements

  • A minimum of 2 years of previous management experience in a bar, licensed restaurant, or similar environment
  • A flexible schedule including evenings, weekends and holidays
  • Strong computer literacy and mathematical skills
  • Organized and have strong communication skills, with the ability to establish an instant rapport with Guests and employees of all demographics.

Nice To Haves

  • A college or Hospitality degree
  • Safe food handling and smart serve certification

Responsibilities

  • Enforcing all policies and procedures by coaching, motivating, and training FOH employees
  • Hiring and reviewing staffing levels for host/hostesses, servers and bartenders
  • Maintaining ambience throughout by controlling lighting, background music, linen service, glassware, flatware, dinnerware, monitoring food presentation, maintaining an immaculate dining area
  • Reconciling of end of the night funds

Benefits

  • Tuition Assistance
  • Employee Assistance Program
  • Flexible Hours
  • Discounted Food and Beverages on Shift
  • Opportunities to grow
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