Manager, Village Facilities
About The Position
The Olympic and Paralympic Villages must be safe, functional, and ready before a single athletes, team officials and other stakeholders arrive, and the facilities systems that keep them running are being created now, ahead of the Olympic and Paralympic Games. As Manager, Facilities, you will establish how the villages are inspected, maintained, and kept operational, working hand in hand with the venue owner to deliver dependable service. You will build the work order system from the ground up and lead a multidisciplinary effort across life safety, building systems, accessibility, and technology. It suits a builder and team leader who can turn accessible, inclusive standards into reliable operations.
Requirements
- 5+ years of experience in project and facilities management, preferably in large-scale or international events.
- Bachelor's degree required.
- Proven leadership experience managing multidisciplinary teams and complex stakeholder environments.
- Strong strategic planning, problem-solving, and decision-making skills.
- Expertise in project management tools, including Smartsheet and SharePoint.
- Deep understanding of accessibility standards and inclusive design.
Nice To Haves
- Familiarity with Olympic and Paralympic operations or major sporting events (highly desirable).
- Experience standing up maintenance or work order operations in a new or temporary facility.
Responsibilities
- Conduct inspections and walk-throughs to verify readiness of residential, operational, training, and shared spaces, covering life safety, HVAC, plumbing, electrical, elevators, accessibility, and technology.
- Define and implement the Village work order system, including intake, prioritization, dispatch, tracking, escalation, and close-out.
- Coordinate integration of the work order process with the venue owner's maintenance system to ensure clear ownership, timely response, and real-time status visibility.
- Partner with the venue owner to define roles, responsibilities, and service delivery for maintenance, utilities, building systems, defects, cleaning and waste, technology, and Games-time support.
- Coordinate facility support across operational phases, including venue setup, pre-opening, Olympic operations, Paralympic transition, and post-Games hand-back.
- Establish and monitor response times for critical, urgent, and routine issues, coordinating staffing and escalation with the venue owner to meet agreed service levels.
Benefits
- A historic, once-in-a-career opportunity to help deliver the Olympic and Paralympic Games.
- Real ownership of the facilities systems and service standards the villages will depend on.
- Broad exposure across the venue owner, functional areas, and Games-time operations.
- A collaborative, inclusive team of teammates who take pride in shared success.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Manager
