Manager, Vehicle Operations Logistics

Cox Enterprises•Matteson, IL

1d•$81,400 - $122,200•Onsite

About The Position

The Vehicle Entry Manager is responsible for overseeing the Vehicle Entry Department, which includes leading a team responsible for vehicle check-in, vehicle inspection/imaging of vehicles entering the Manheim facility.

Requirements

High school diploma or equivalent
3–5 years of experience in operations, inventory management, automotive, or logistics (preferred)
1–2 years of supervisory or leadership experience
Strong attention to detail and organizational skills
Proficiency with data entry systems and Microsoft Office (Excel, Word)
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

Oversee daily vehicle entry operations, ensuring timely and accurate processing of all incoming vehicles
Verify vehicle information (VIN, condition, mileage, title status) and confirm alignment with client documentation
Ensure all vehicles are properly tagged, tracked, and staged for inspection, reconditioning, or auction
Oversee all vehicle inspection/imaging and condition report activities for incoming inventory
Ensure accurate documentation of vehicle condition, including damage, mechanical issues, and grading
Maintain consistency with Manheim’s national condition report standards and guidelines
Monitor workflow to ensure timely completion of reports aligned with auction schedules
Supervise, train, and develop vehicle entry staff, including check-in team, inspection team, and imaging team
Monitor team performance, productivity, and accuracy against established KPIs
Conduct regular audits, coaching sessions, and performance evaluations
Perform routine audits of condition reports to ensure accuracy and completeness
Address discrepancies and retrain team members as necessary
Partner with arbitration and inspection teams to resolve condition disputes
Ensure high levels of buyer trust through consistent reporting practices
Ensure precise entry of vehicle data into Manheim inventory systems
Audit records regularly to maintain data integrity and minimize errors
Troubleshoot and resolve discrepancies related to vehicle information or documentation
Identify and implement process improvements to enhance throughput and reduce bottlenecks
Collaborate with inspection, reconditioning, and auction teams to streamline workflows
Utilize reporting tools to analyze operational performance and recommend enhancements
Serve as a point of contact for internal teams regarding vehicle entry/inspections/imaging
Ensure client expectations are met regarding turnaround times and data accuracy
Address escalations and resolve issues in a timely, professional manner
Ensure adherence to company policies, safety protocols, and regulatory requirements
Maintain a safe working environment for all team members
Monitor yard operations to ensure proper vehicle handling and storage