Manager, VBC Analytics

CVS Health • Hartford, CT

20h • $66,330 - $145,860

About The Position

As a Value-Based Implementation Manager, you will support the successful implementation and ongoing administration of Value-Based Contracting (VBC) agreements for the Behavioral Health Pay-for-Performance (P4P) program. You will partner with local market network teams and cross-functional stakeholders to manage program requirements, monitor contractual obligations, and support accurate and timely administration of incentive payments throughout the contract lifecycle.

You will manage a portfolio of markets and value-based contracts, working closely with negotiators, network managers, Finance, and other Value-Based partners. The role includes supporting contract implementation and compliance, coordinating incentive payment activities, contributing to pre-deal evaluations and recommendations, and ensuring operational requirements are clearly understood and executed.

You will also help strengthen and scale program operations by identifying process improvements, supporting system enhancements, and partnering with business and technology stakeholders to communicate requirements, resolve operational issues, and improve workflows. The role requires attention to detail, effective cross-functional collaboration, and the ability to manage multiple priorities in a complex, evolving value-based environment.

Requirements

• At least 5 years of experience using Microsoft Excel in a professional and/or academic setting.
• Ability to communicate clearly and effectively with diverse audiences, including internal and external stakeholders.
• Strong organizational skills and the ability to manage multiple priorities and drive issues through resolution.
• Ability to collaborate across internal and external stakeholders to identify issues, coordinate solutions, and achieve desired outcomes.
• Ability to work effectively amid ambiguity, changing priorities, and evolving processes.
• Strong interpersonal and relationship-management skills.
• Excellent written and verbal communication skills, including the ability to develop and deliver clear, effective presentations.
• Strong attention to detail, accuracy, and quality.
• Bachelor’s degree or equivalent work experience required.

Nice To Haves

• At least 4 years in the managed care industry with exposure to value-based contracting.
• At least 1 year of experience with financial analysis and/or administrative claims data.
• Ability to work in a fast-paced environment and meet tight deadlines.
• Strong analytical, critical-thinking, problem-solving, and communication skills.
• Analytical and problem-resolution skills.
• Resourcefulness and ability to adapt quickly and successfully to change.
• Working knowledge of SQL and relational databases.
• Exposure to SAS or other web-query-based programs.
• Advanced skills in Microsoft Office products, including Excel, PowerPoint, and Access.

Responsibilities

• Manage a portfolio of markets and value-based contracts.
• Support implementation and ongoing administration of Behavioral Health Pay-for-Performance Value-Based Contracting agreements.
• Monitor program requirements and contractual obligations throughout the contract lifecycle.
• Support accurate and timely administration of incentive payments and coordinate incentive payment activities.
• Partner with local market network teams, negotiators, network managers, Finance, and other Value-Based partners.
• Support contract implementation and compliance.
• Contribute to pre-deal evaluations and recommendations.
• Ensure operational requirements are clearly understood and executed.
• Identify opportunities to improve and scale program operations.
• Support system enhancements and work with business and technology stakeholders to communicate requirements, resolve operational issues, and improve workflows.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Paid time off
• Retirement savings options
• Wellness programs
• Other resources supporting physical, emotional, and financial well-being, based on eligibility
• CVS Health bonus, commission, or short-term incentive program

What This Job Offers

• Job Type: Full-time
• Career Level: Manager