Executive Director, VBC Analytics Shared Services, Reporting & Technology

CVS Health•Hartford, CT

About The Position

The Executive Director, VBC Analytics Shared Services, Reporting & Technology is accountable for the strategic direction, operational success, and modernization of enterprise Value-Based Care (VBC) analytics, reporting, data assets, and supporting technologies across Medicare, Medicaid, Commercial, Specialty, and emerging VBC models. The role establishes the vision for VBC analytics and shared services capabilities, ensuring the organization has the tools, platforms, reporting, and insights needed to design, operationalize, measure, and improve value-based care arrangements throughout their lifecycle. This leader is the primary business leader responsible for reporting strategy, provider performance analytics, VBC data infrastructure, contract administration technology, and analytic innovation that drives improvements in quality, affordability, provider engagement, and operational efficiency. The role partners closely with leaders across Network, Value-Based Solutions, Clinical, Medical Economics, Finance, Technology, Product, Interoperability, and Operations to deliver scalable, enterprise-wide capabilities supporting VBC growth and transformation.

Requirements

15+ years of healthcare analytics, managed care, provider reimbursement, value-based care, healthcare operations, or related leadership experience with accountability for business results.
5+ years leading managers and high-performing professional teams.
Deep expertise in value-based care program design, provider performance management, healthcare analytics, and reporting.
Demonstrated experience leading large-scale data, reporting, technology, or analytics transformation initiatives.
Strong knowledge of provider contracting, reimbursement methodologies, healthcare quality measurement, and population health concepts.
Proven success operating within highly matrixed, rapidly evolving organizations.
Ability to lead through ambiguity while maintaining focus on measurable business outcomes.
Ability to balance operational excellence with long-term transformation and innovation.
Proven ability to influence across organizational boundaries and functional areas.
Bachelor's degree required.

Nice To Haves

8+ years leading managers and high-performing professional teams preferred.
Master's degree in Business, Healthcare Administration, Public Health, Analytics, Data Science, Finance, or a related field preferred.

Responsibilities

Define and execute the Aetna VBC analytics, reporting, and technology strategy, including long-term vision, priorities, and roadmaps.
Provide strategic insights that influence enterprise decisions regarding provider performance measurement, value-based arrangements, quality, and affordability.
Represent the organization in executive and external forums focused on value-based care innovation and analytics.
Build, develop, and retain a high-performing analytics and technology organization.
Develop and maintain tools, platforms, and data models supporting value-based care arrangements across all lines of business.
Lead modernization of VBC data assets, databases, reporting platforms, and cloud-based analytic capabilities, ensuring enterprise alignment with MEU, Finance, and DDAT.
Oversee centralized VBC data infrastructure, operational workflows, and business-critical reporting environments.
Drive automation, simplification, and process efficiencies across VBC Analytics.
Develop, maintain, or enable executive, operational, market, and provider-facing reporting solutions.
Establish reporting standards, governance, and portfolio rationalization to reduce complexity and improve user adoption.
Ensure reporting solutions are timely, accurate, actionable, and aligned to business objectives.
Drive development of self-service analytics capabilities and modern reporting experiences.
Ensure provider-facing reporting and performance insights support growth and expansion of value-based models.
Partner with Network, Clinical, and Population Health leaders to deliver meaningful provider insights and performance improvement opportunities.
Collaborate with interoperability and digital health teams to advance provider data delivery capabilities and external reporting solutions.
Serve as business owner for CTR, centralized attribution, WAVE, VBRA, and associated VBC administration capabilities.
Lead prioritization and modernization of contract administration and other tools and supporting technologies.
Ensure integration of contract, provider, quality, and performance data into a unified ecosystem.
Establish governance processes that align technology investments with strategic business priorities.
Lead business prioritization of VBC technology investments and modernization initiatives.
Evaluate, select, and manage vendors supporting analytics, provider enablement, reporting, and operational capabilities.
Partner with enterprise technology teams on multi-year investment planning and roadmap execution.
Identify opportunities to leverage AI, automation, predictive analytics, and advanced modeling to improve outcomes and operational performance.
Drive continuous innovation in provider reporting, interoperability, and analytic capabilities.