Manager, US Imaging Services

Cleerly•Denver, CO

2d•Remote

About The Position

Cleerly is a healthcare company revolutionizing heart disease diagnosis, treatment, and tracking. Founded in 2017, it's a growing team of leaders in engineering, operations, medical affairs, marketing, and sales. Cleerly raised $223M in Series C funding in 2022 and an additional $106M in a Series C extension in December 2024, enabling rapid growth. Most teams work remotely, with access to offices in Denver, Colorado, New York, New York, Dallas, Texas, and Lisbon, Portugal. Some roles require on-site presence. Cleerly's value-based, AI-driven precision diagnostic solutions aim to prevent heart attacks by providing comprehensive quantification and characterization of atherosclerosis. Their technology is supported by extensive clinical trials identifying risk factors beyond symptoms. Cleerly emphasizes digital collaboration using Google Workspace, Slack, Confluence/Jira, and Zoom Video. Travel is required for some team meetings and cross-functional projects, typically monthly or quarterly. For sales or external-facing roles, travel can be up to 90%. Cleerly is committed to providing safe and effective medical software, adhering to regulatory requirements and continuously improving products and processes to manage risks and ensure compliance throughout the software lifecycle. Understanding the role's importance is critical to achieving Cleerly's quality objectives.

Requirements

University degree in applicable field, technical, management or business.
Extensive experience navigating complex operations in supply chain management and/or fast paced operations management and/or process optimization considered as a plus
Experience managing within fast-paced, high-volatility operational environments, demonstrating the agility required to maintain performance stability under fluid conditions.
Proven capability to drive organizational performance through team development, fostering a high-execution culture aligned with target KPIs.
Excellence in structured communication, possessing the articulation required to align multi-disciplinary teams and manage diverse stakeholder expectations.
Advanced organizational and planning proficiency, focused on the rigorous execution of strategic projects and the mitigation of execution risks.

Nice To Haves

Technical knowledge of medical imaging.
Experience working in the healthcare context is a differentiator, as is knowledge of the regulated context of the SaMD.
Technical knowledge of CCTA workflows: scan acquisition protocols and/or advanced post-processing is a plus.

Responsibilities

Leads the Core Lab Imaging Services, US based, including people, execution, budget, and capacity.
Partakes, supporting the Imaging Services director, on defining capacity and budgets.
Oversee daily operational targets and fosters the gap analysis of deviations and resulting actions for improvement, promoting Continuous Improvement.
Partakes with the Planning & Support team on supervision team schedules, adjustments and daily issues, ensuring compliance with the defined capacity.
Lead, support, or participate in Continuous Improvement projects within the Imaging Services Team and at the Core Lab level.
Propose projects.
Ensure compliance with training, process, and quality standards, flawless execution, right-first-time results, and integrity.
Approves all the operational workflows and fosters the development and efficient and scalable processes, in alignment with the parallel departments.
Evaluates the effectiveness of the processes and workflows via KPIs, and promotes action from the team.
Provides operational workflows expertise to the Imaging Services Department and is the final decision-maker on people and workflow matters.
Provides support for escalated issues on the processes and workflows.
Responsible for developing the long term strategy for US Imaging Services, in all vectors, propose for approval and continuous monitoring of new needs.
Partakes on the Imaging Services OKRs definition.
Collaborates with other departments, including Product, Data Science, MSL, Research, and People.
Partakes in the approval of the career pathways for Core Lab Imaging Services.
Is part of the Core Lab Standardization team.
Acts as a thought partner to the Director for scalability, efficiency and workflows.