Manager- Underwriting

BITCO Insurance Companies•Irving, TX

22h•Hybrid

About The Position

We are seeking a dynamic and experienced Underwriting Manager to lead and elevate the performance of our branch underwriting team. In this role, you will oversee day-to-day underwriting operations, ensuring the highest standards of quality, efficiency, and technical excellence while driving profitable growth across an assigned territory. You’ll play a key leadership role, coaching and developing staff, managing agency relationships, and making critical decisions on complex and high-value risks. This position is ideal for a strategic thinker who combines deep underwriting expertise with strong leadership, sales acumen, and a commitment to delivering exceptional service and results.

Requirements

Bachelor's Degree in Finance, Insurance, Risk Management, or other Business related field preferred; or equivalent experience
Prior supervisory or management experience
Minimum of 5-7 years’ experience in the following areas:
Field Underwriting – Construction, Forest Products, Manufacturing, Oil & Gas
Underwriting New & Renewal Business – Determine pricing and understand commercial lines policy forms and coverages
Analyzing & Managing Exposures – Develop action plans to manage risks and changes during a policy period
Agency Management – Growth and development; prospecting; appointment; and maximization of opportunities and responsibilities
External Sales – Cultivate new business while demonstrating retention of current customers through presentations to agencies and customers
Must be legally authorized to work in the United States
Travel – overnight travel is required; must have a valid driver's license

Responsibilities

Directs and supervises underwriting activities of Underwriting staff, including the quality, quantity and timeliness of work
Maintains current company and department procedures. Assigns work, provides training and feedback to team members, and conducts timely and appropriate evaluations of job performance in the department
Underwrites or provides assistance in underwriting large or unusual risks which require a high level of technical knowledge and skill in product and industry
Conducts reviews of underwriting files
Assists branch manager with various projects as needed
Decides whether to accept, decline or modify applications or requests to sell an insurance policy and once sold, recognizing and evaluating exposure changes as they occur during a policy period and including an understanding of the company's target programs and coverage
Evaluates, quotes and negotiates prices on applications from new and renewal customers and requests for changes in policies which requires an understanding of statutory requirements, ISO, company and NCCI coverage forms and endorsements and commercial line reference manuals, including Best’s Underwriting Guide
Demonstrates consistently above average proficiency in recognizing key underwriting issues and taking appropriate action on developed information
Manages a group of agencies, including prospecting for new agencies, agency appointment, growth and development, maximization of agency profit sharing opportunities and credit management; evaluating agency factors, including agency personnel, line diversification, loss ratio, agency book of business, volume and profit potential and which agencies to appoint or terminate
Travel as necessary to perform sales and marketing activities, maintain territory, attend meetings, or for other reasons deemed necessary to fulfill position requirements
Solicit new business and retain renewal business through effective presentations to agency and customer audiences
Manages and develops business in an assigned territory, including achieving profitable underwriting results, sales development and customer service functions
Formulates, plans and achieves sales budgets, with objectives to support business planning, for assigned accounts and territory, including setting and achieving premium and loss ratio goals, agency and prospecting calls and business forecasting
Working with a structured referral process, maintains, promotes and increases profitable sales from current and prospective customer accounts through, among other activities, regular agency visits, developing agency relationships and agency reviews
Makes decisions within stated levels of authority and company guidelines, seeks exceptions to guidelines as needed when supported by appropriate data
Identifies and takes appropriate action on changes in customer operations or financial conditions
Participate in complex research, analysis or development projects requiring advanced skills as assigned directly from home office underwriting
Maintains and promotes profitable business relationships with current and prospective customer accounts, through effective marketing, sales and service efforts
Coordinates, promotes and markets claims, risk control and premium audit service plans to current and prospective customers
Maintains current knowledge of corporate, regulatory and competitive changes in lines of business written
Serve as a source of knowledge within the company
As a management representative, consistently acts in the best interest of BITCO and provides leadership and communication to actively promote BITCO's mission, values, and culture
Performs other duties as assigned