Manager, Transportation Operations

Lindt & Sprüngli (Canada), IncKansas City, MO
Hybrid

About The Position

The Manager Transportation Operations is responsible for the execution and administration of shipments within the Lindt & Sprüngli (North America) Inc. (LSNA) logistics network. This position will monitor and improve service levels, while balancing required total cost. Required to communicate and collaborate with customer service, suppliers, and all distribution center locations on inbound/outbound volume, service challenges, and solving challenges with total distribution cost in mind. Ensure transparency and act as a change agent leading continuous improvement initiatives to meet and exceed performance targets. Implement standard operating processes for areas of responsibility.

Requirements

  • Bachelor’s degree and 5 years of supply chain experience or a combination of experience and education
  • Transportation Management Systems (TMS) experience
  • Past management experience with direct reports
  • Experience in consumer-packaged goods
  • Advanced skills with Excel and Microsoft Office Suite

Nice To Haves

  • Transportation/logistics management experience utilizing lean principals
  • Strong organizational, analytical, and problem-solving skills
  • Able to consider both strategic and practical implications for proposed course of action
  • Have the hunger and humility to learn from anyone
  • Food and beverage experience preferred for a large multi-plant organization
  • Experience in refrigerated transportation
  • Ability to prioritize and organize assignments

Responsibilities

  • Responsible for tactical transportation operations with a continuous improvement mindset to generate high service levels while managing cost commitments.
  • Ensure our systems and reporting drive efficient transportation operations to provide an accurate portrayal of transportation cost and service.
  • Manage load planning and operations through carrier capacity discussions, timely processing of load building, shipment processing, and customer satisfaction in a cost competitive manner.
  • Support strategic sourcing team with analytics for RFPs and sourcing strategies.
  • Remain abreast of industry trends and educate stakeholders on impacts to KPIs.
  • Maintain effective and ethical relationships with suppliers.
  • Train, coach, and mentor direct reports and colleagues.

Benefits

  • Market competitive compensation, annual bonus and benefits
  • Delicious premium chocolate!
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