Manager Training - Quality - Distribution Centers and Manufacturing

Medline•Northfield, MN

3d•Hybrid

About The Position

This role is responsible for planning, directing, and coordinating training and development activities for employees within distribution centers and manufacturing. The position ensures consistent and timely training, provides onboarding support for new hires, and facilitates advanced development for existing employees. The Manager will lead a training team to ensure program consistency, oversee new hire onboarding for a region, and develop materials to aid employee acclimation. Key responsibilities include monitoring new hire retention and survey results, providing remedial training where needed, evaluating current programs, and conducting return-on-investment studies. The role also involves collaborating with stakeholders to conduct needs analyses, creating new training materials, ensuring programs align with safety initiatives, and maintaining training records. Additionally, the Manager will oversee the scheduling of classes, trainers, and resources.

Requirements

Bachelor’s degree and at least 3 years of experience planning, coordinating and/or delivering training programs or activities.
OR High school diploma and at least 5 years of experience planning, coordinating and/or delivering training programs or activities.
At least 2 years of supervisory experience.
Experience evaluating information and/or processes to determine department needs.
Additional Presentation experience (small- to mid-size groups).
Intermediate level skill in Microsoft PowerPoint (for example: changing picture styles, customizing animation and/or setting automatic slide timings).
Intermediate level skill in Microsoft Excel (for example: using SUM function, setting borders, setting column width, inserting charts, using text wrap, sorting, setting headers and footers and/or print scaling).
Intermediate level skill in Microsoft Word (for example: inserting headers, page breaks, page numbers and tables and/or adjusting table columns).
Position requires travel up to 50% of the time for business purposes (within state and out of state).

Nice To Haves

Additional Experience developing and providing training programs intended to engage and educate.
Experience presenting to audiences representing varied levels of an organization.
Experience negotiating with outside vendors and internal resources.

Responsibilities

Plan, direct and coordinate the training and development activities for exempt and/or non-exempt employees.
Ensure applicable, consistent and timely training and provide on-boarding support to new employees as well as on-going, advanced development for existing employees.
Lead and/or manage training team to ensure consistency in delivery of our training and development programs.
Oversee onboarding of new hires for a designated region of branches.
Develop materials and processes to support employees in their acclimation to Medline.
Monitor new hire retention and new hire survey results to ensure results are being achieved.
Provide remedial training or course corrections to locations that are not achieving desired results.
Evaluate current training programs, seek feedback from training participants, and conduct return-on-investment studies.
Ensure training and development curriculum addresses needs of the designated employee population.
Collaborate with partners and internal stakeholders to conduct needs analyses and determine areas of opportunity in training and development.
Utilize findings to guide creation of new training and development materials.
Ensure all training and development programs support Medline safety initiatives.
Maintain records for training programs, including evaluations and employee participation.
Manage the scheduling of classes, trainers, rooms and other resources.