Manager, Training and Development

Kering Beauté Americas•New York, NY

1d•$88,000 - $110,000•Hybrid

About The Position

This position is responsible for driving the Training and Development strategies. This person serves as a Training and Development partner for the NYO and Field Sales Team. This role is responsible for developing content and innovatively resolving Training gaps for our brands, meeting both internal and external client needs, while influencing key stakeholders to drive buy-in and alignment between departments.

Requirements

Bachelor’s degree required in a related field
3–5 years of relevant training experience in the Beauty and/or Luxury industry (fragrance preferred)
Proven experience developing and delivering effective training programs; e‑learning experience preferred
Strong knowledge of education best practices, competitive products/markets, and sales excellence
Excellent written, verbal, and presentation communication skills
Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
Strategic, innovative thinker with a creative, business‑oriented mindset
Strong organizational skills with keen attention to detail and follow‑through
Collaborative team player with strong interpersonal and customer service skills
Professional, confident, and patient when managing resistance or change
Analytical and able to identify new growth opportunities
Effective influencer with solid negotiation skills
Demonstrated leadership ability, including motivating and managing teams
Capable of prioritizing and managing multiple projects in a fast‑paced, entrepreneurial environment
Comfortable working with a small team and taking on new challenges as they arise

Responsibilities

PROJECT MANAGEMENT
Utilizes company Project Management system, WRIKE, to manage and track all projects, appropriately collaborates with other departments, and moves projects to completion.
Maintains and ideates strategies for The Creed Academy, the Creed digital learning platform, to consistently increase effective mobile knowledge transfer to all Creed team members.
Leads and maintains the administrative tasks for designated projects, including all team meeting notes
Clearly organizes, communicates, and drives each product to timely and successful completion.
EDUCATION
Supports creation of and maintains T&D materials (concept to execution) including product knowledge, brand history, and brand selling ceremony.
Supports development of effective training tools always focusing on end user and brand standards.
Supports NYC office trainings including brand and new product launch trainings.
Consistently builds fragrance expertise and is the go-to for ingredient and product knowledge
CUSTOMER FOCUS
Consistently focuses on meeting internal and external customer expectations.
Supports driving the branded Customer Experience standards in all areas.
Makes the Customer Experience a part of all training development and execution.
COLLABORATION
Strong cross-functional collaboration, ensuring new product launch and T&D programs are effectively executed.
Builds strong relationships with all NYO and Field partners, to positively influence others and ensure T&D is positively represented in all aspects of the brand.
Collaborates with all business partners to maintain and build on product knowledge and Customer Experience protocol in retail channel.
FACILIATIATION SKILLS
Effective facilitation in a variety of settings and able to flex midstream if needed
Actively participates in National Sales Meetings, Launch Seminars, NYO learning sessions, and other meetings to support high performance results
STRATEGY
Works with the VP and Head of Training and Development to develop, execute and support Training and Development strategies for all Kering Beaute Americas brands.
Supports consistent review and process/program improvements in Training and Development areas and proactively surfaces areas of improvement.
CULTURE
Embodies the firm’s vision to inspire our clients through beauty innovations and the narrative of luxury while championing company practices and culture
Seeks to promote and cultivate the company and brand awareness with external partners