Manager Trainee

Hertz • Charlotte, NC

11d

About The Position

Hertz Local Edition (HLE) provides flexible local rental solutions to customers outside airport hubs. The Manager Trainee supports location performance while developing leadership skills, with preparation for promotion to Branch Manager in as little as 12–18 months. The role offers exposure to all aspects of the business in a fast-paced environment. Starting pay is $17.00 per hour.

The trainee supports sales and customer service, fleet logistics and inventory control, store operations and compliance, vehicle and facility care, and finance and administrative processes. The role also includes shadowing management and building skills in team leadership, scheduling, and performance coaching through structured training.

Hertz emphasizes safety, integrity, respectful discussion, accountability, innovation, and continuous improvement.

Requirements

• Must be at least 20 years old.
• High school diploma or equivalent required.
• Valid driver’s license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication skills.
• Self-motivated, adaptable, and eager to grow.
• Exceptional time-management skills.
• Flexible scheduling, including nights, weekends, and holidays as needed.
• Ability to thrive in a fast-paced environment.
• Presentable attire.
• Experience working in a professional environment.

Responsibilities

• Support achievement of location sales goals.
• Deliver an excellent customer experience and contribute to high customer service scores.
• Learn and apply sales techniques and CRM best practices.
• Gain hands-on experience in fleet logistics and inventory control.
• Assist with store operations and compliance.
• Help clean and prepare vehicles for customers, manage the lot, and provide customer service assistance.
• Learn finance processes and support deal completion.
• Understand reporting, documentation, and business metrics.
• Shadow and support management in daily operations.
• Build skills in team leadership, scheduling, and performance coaching.
• Prepare for future leadership roles through structured training.
• Learn how the role contributes to the company’s overall financial wellbeing.

Benefits

• Discount on Hertz rentals.
• Paid time off.
• Medical, dental, and vision plan options.
• Retirement programs, including 401(k) employer matching.
• Paid parental leave and adoption assistance.
• Employee Assistance Program for employees and family.
• Educational reimbursement and discounts.
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
• Perks and discounts, including theme park tickets and gym discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED