Manager Trainee

Hertz•Palo Alto, CA

23d

About The Position

Hertz Local Edition (HLE) is hiring a Manager Trainee to support location performance, build leadership skills, and prepare for potential promotion to Branch Manager in as little as 12–18 months. The role provides exposure to all aspects of the business in a fast-paced rental environment, including sales, customer service, fleet and store operations, finance, administration, and leadership development. The Manager Trainee supports sales goals and customer experience, learns sales techniques and CRM practices, assists with fleet logistics, inventory control, store operations, and compliance, and helps prepare vehicles and manage the lot. The role also involves learning finance and reporting processes, shadowing management, and developing skills in scheduling, team leadership, and performance coaching. Flexible scheduling, including nights, weekends, and holidays as needed, is required.

Requirements

Must be at least 20 years of age.
High school diploma or equivalent required.
Valid driver's license.
Strong computer and multitasking skills.
Excellent written and verbal communication skills.
Self-motivated, adaptable, and eager to grow.
Exceptional time-management skills.
Flexible scheduling, including nights, weekends, and holidays as needed.
Ability to thrive in a fast-paced environment.
Presentable attire.
Experience working in a professional environment.

Responsibilities

Support achievement of location sales goals.
Deliver excellent customer experiences to contribute to high customer service scores.
Learn and apply sales techniques and CRM best practices.
Gain hands-on experience in fleet logistics and inventory control.
Assist with store operations and compliance.
Help clean and prepare vehicles for customers, manage the lot, and provide customer service assistance.
Learn finance processes and support deal completion.
Understand reporting, documentation, and business metrics.
Shadow and support management in daily operations.
Build skills in team leadership, scheduling, and performance coaching.
Prepare for future leadership roles through structured training.
Learn how the role contributes to the company's overall financial well-being.

Benefits

Hourly pay of $23.00.
Eligible for overtime pay, subject to applicable laws and prior approval under company policy.
Holiday pay: 1.5 times the regular pay rate for hours worked on a designated holiday, plus 8 hours of holiday pay.
Up to 40 hours of sick pay.
Paid time off, vacation, four floating holidays, and nine paid observed holidays; accruals start at 0.83 days per month.
Medical, dental, and vision plan options.
Hertz-paid basic life insurance equal to one times base annual pay.
401(k) employer matching: dollar-for-dollar on the first 3% contributed and 50 cents per dollar on the next 2%.
Paid parental leave and adoption assistance.
Employee Assistance Program for employees and family.
Educational reimbursement and discounts.
Voluntary insurance programs, including pet, legal/identity theft, and critical illness coverage.
Perks and discounts, including theme park tickets and gym discounts.
Discount on Hertz rentals.