Manager Trainee

Tower Loan•Byram, MS
•Onsite

About The Position

Tower Loan’s full-time Manager Development Program prepares Manager Trainees for consumer finance and future leadership roles. Over 10–12 months, trainees gain hands-on experience in customer service, sales, financial management, and branch operations while earning competitive pay and performance-based incentives. The role provides a path to management through training, practical experience, and Tower Loan’s promote-from-within culture. Willingness to relocate upon promotion into management is required. The position is on-site and scheduled Monday through Friday, 8:30 AM to 5:30 PM. Some extended weekday hours may be needed, which may include Saturday.

Requirements

  • High School Diploma or GED.
  • Willingness to relocate upon promotion into management.
  • Valid driver’s license and reliable vehicle.

Nice To Haves

  • Sales, Collections, or Customer Service experience.

Responsibilities

  • Become proficient in customer service, sales, marketing, finance, and operations.
  • Develop long-term customer relationships by listening to customer needs and recommending the best service.
  • Offer optional products to new and existing customers.
  • Contact customers regarding payment reminders and arrangements.
  • Assist the Manager in exceeding established office goals.
  • Learn and support management responsibilities, including delegating employee workload and analyzing loan documents.
  • Develop and demonstrate skills in recruitment, staff development, performance management, and leadership.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision options; Employee Assistance Program; and life insurance.
  • Up to 3% 401(k) match.
  • Paid time off: 16 days per year after one full year, with cash back for unused time.
  • Paid holidays.
  • Annual raises and performance bonuses.
  • Monthly incentive and employee referral bonuses.
  • Participation in charitable campaigns.
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