Manager Trainee

J.B. Hunt Transport Services, Inc. • Maxton, NC

21d

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends, while ensuring safe and timely freight movement, load assignment, and best-in-class customer service. The position receives training in DOT compliance and is responsible for learning to support driver and company compliance while coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads.

The role includes learning fleet and personnel management, customer service, administrative and financial processes, yard and equipment oversight, safety practices, and freight planning. Travel to account, customer, and company event locations may be required, and regional relocation may be necessary depending on account assignment. The position is not eligible for employment-based sponsorship.

Requirements

• Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; OR a high school diploma/GED with one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
• Willingness to travel to account, customer, and company event locations when applicable.
• Ability to work across multiple shifts, including nights and/or weekends, if needed.
• Willingness to relocate regionally depending on account assignment.

Nice To Haves

• Experience managing a team.
• Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
• Ability to accurately analyze situations and make productive decisions based on informed judgment.
• Ability to adapt to changing environments.
• Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
• Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
• Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
• Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

• Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to support carrier setup, minimize turnover, and maximize productivity.
• Fill in for absent or unavailable personnel and participate in special projects related to fleet optimization and profitability.
• Learn personnel management processes, including training and orientation of drivers and employees and assistance with internal and third-party customer systems.
• Learn to maximize fleet efficiency and profitability, recommend continuous improvements, measure key performance indicators, and create, maintain, and present customer-specific reports and financial analyses.
• Gain knowledge of inventory and asset management, customer pools, and driver assignments to balance equipment in the market.
• Learn administrative duties such as payroll, Net-Revenue budget management, driver counseling, accident reviews, filing and documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
• Learn yard management, including equipment inspections, minor repairs or part replacement, and coordination with maintenance to schedule preventive maintenance and address safety-related mechanical issues.
• Learn to work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call as necessary.
• Learn to maintain the Company's safety culture through daily safety messages, monthly briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and safety requirements.
• Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including handling freight exceptions and adjusting driver ETAs based on schedules and road conditions.

Benefits

• Medical benefit
• Dental benefit
• Vision benefit
• 401(k) retirement plan
• Life insurance
• Short-term and long-term disability coverage
• Paid time off commensurate with tenure, including vacation and sick time
• Six weeks of paid maternity leave
• Two weeks of paid parental leave
• Six paid holidays annually
• Position may be eligible for annual bonus and incentives based on profitability or volumes, subject to company plans.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level