Manager Trainee

Hertz • Salem, VA

18d

About The Position

Hertz Local Edition (HLE) provides local rental solutions to customers outside airport hubs. The Manager Trainee supports location performance, develops leadership skills, and prepares for potential promotion to Branch Manager in 12–18 months. The role offers experience across sales, customer service, operations, fleet management, vehicle and facility care, finance, administration, and leadership development in a fast-paced environment.

Requirements

• Must be at least 20 years old.
• High school diploma or equivalent required.
• Valid driver's license.
• Strong computer and multitasking skills.
• Excellent written and verbal communication skills.
• Self-motivated, adaptable, and eager to grow.
• Exceptional time-management skills.
• Flexible scheduling, including nights, weekends, and holidays as needed.
• Ability to thrive in a fast-paced environment.
• Presentable attire.
• Experience working in a professional environment.

Responsibilities

• Support achievement of location sales goals and deliver excellent customer service.
• Learn and apply sales techniques and customer relationship management (CRM) best practices.
• Gain hands-on experience in fleet logistics and inventory control; assist with store operations and compliance.
• Help clean and prepare vehicles for customers, manage the lot, and assist with customer service tasks.
• Learn finance processes and support deal completion; understand reporting, documentation, and business metrics.
• Shadow and support management in daily operations; develop skills in team leadership, scheduling, and performance coaching.
• Participate in structured training to prepare for future leadership roles and learn how the role affects the company's financial wellbeing.

Benefits

• Discount on Hertz rentals
• Paid time off
• Medical, dental, and vision plan options
• Retirement programs, including 401(k) employer matching
• Paid parental leave and adoption assistance
• Employee Assistance Program for employees and family
• Educational reimbursement and discounts
• Voluntary insurance programs, including pet, legal/identity theft, and critical illness insurance
• Perks and discounts, including theme park tickets and gym discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED