Manager Trainee

J.B. Hunt•Mt Pleasant, WI

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends, while ensuring safe and timely freight movement, load assignment, and high-quality customer service. The position provides training in DOT compliance and company regulations, and in coordinating with internal and external contacts to plan, route, monitor, and deliver freight and loads. The role develops skills in driver and employee management, fleet operations, customer service, safety, operational administration, and financial analysis. The trainee may support accounts and customers, help resolve service and equipment issues, and fill in for absent personnel or assist with projects that improve fleet operations and profitability. Travel to account, customer, or company event locations may be required, as may regional relocation depending on account assignment.

Requirements

  • Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; OR a high school diploma/GED and at least 1 year of experience in management, transportation/logistics, business administration, account management, or a related field; equivalent military experience is also accepted.
  • Willingness to travel to account, customer, and company event locations when applicable.
  • Ability to work across multiple shifts, including nights and/or weekends, if needed.
  • Willingness to relocate regionally depending on account assignment.

Nice To Haves

  • Experience managing a team.
  • Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situational level.
  • Ability to analyze situations accurately and make productive decisions based on informed judgment.
  • Ability to adapt to changing environments.
  • Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Ability to meet or exceed team and driver needs and expectations and provide excellent service.
  • Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
  • Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

  • Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers, supporting carrier setup, retention, and productivity.
  • Fill in for absent or unavailable personnel and participate in projects related to fleet optimization and profitability.
  • Learn personnel management, including driver or employee training and orientation and assistance with internal and third-party customer systems.
  • Develop proficiency in improving fleet efficiency and profitability, recommending continuous improvements, measuring key performance indicators, and preparing and presenting customer-specific reports and financial analysis.
  • Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
  • Learn administrative duties including payroll, Net-Revenue budget management, driver counseling, accident reviews, documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
  • Learn yard management tasks, including inspecting equipment, replacing parts, completing repairs, and coordinating preventive maintenance and repairs of safety-related mechanical issues.
  • Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call as necessary.
  • Learn to maintain the company safety culture through driver safety messages, briefings, training, annual reviews, and enforcement of company policies and DOT and safety requirements.
  • Learn to assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements, including managing freight exceptions and adjusting driver ETAs based on schedules and road conditions.

Benefits

  • Medical benefit
  • Dental benefit
  • Vision benefit
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off commensurate with tenure, including vacation and sick time
  • Six weeks of paid maternity leave
  • Two weeks of paid parental leave
  • Six paid holidays annually
  • May be eligible for annual bonus and incentives based on profitability or volumes
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