Manager Trainee

Hertz•Tustin, CA

About The Position

Hertz Local Edition (HLE) provides local rental solutions outside airport hubs. The Manager Trainee supports location performance while developing leadership skills and learning all aspects of the business, with preparation for promotion to Branch Manager in as little as 12–18 months. The role includes training and hands-on experience in sales and customer service, fleet and store operations, vehicle and facility care, finance and administration, and leadership development.

Requirements

  • Must be at least 20 years old.
  • High school diploma or equivalent required.
  • Valid driver's license.
  • Strong computer and multitasking skills.
  • Excellent written and verbal communication skills.
  • Self-motivated, adaptable, and eager to grow.
  • Exceptional time management skills.
  • Flexible scheduling, including nights, weekends, and holidays as needed.
  • Ability to thrive in a fast-paced environment.
  • Presentable attire.
  • Experience working in a professional environment.

Responsibilities

  • Support achievement of location sales goals.
  • Deliver excellent customer experiences and contribute to high customer service scores.
  • Learn and apply sales techniques and CRM best practices.
  • Gain hands-on experience in fleet logistics and inventory control.
  • Assist with store operations and compliance.
  • Help clean and prepare vehicles, manage the lot, and provide customer service assistance.
  • Learn finance processes and support deal completion.
  • Understand reporting, documentation, and business metrics.
  • Shadow and support management in daily operations.
  • Develop skills in team leadership, scheduling, and performance coaching.
  • Prepare for future leadership roles through structured training.
  • Learn how the role contributes to the company's overall financial wellbeing.

Benefits

  • Hourly wage of $18.00.
  • Eligible for overtime pay, subject to company policy and applicable laws.
  • Eligible for holiday pay: 1.5 times the regular rate for hours worked on a designated holiday, plus 8 hours of holiday pay.
  • Up to 40 hours of sick pay.
  • Paid time off, vacation, floating holidays, and paid observed holidays.
  • Medical, dental, and vision plan options.
  • Hertz-paid basic life insurance equal to one times base annual pay.
  • 401(k) employer matching.
  • Paid parental leave and adoption assistance.
  • Employee Assistance Program for employees and family.
  • Educational reimbursement and discounts.
  • Voluntary pet, legal/identity theft, and critical illness insurance programs.
  • Perks and discounts, including theme park tickets and gym discounts.
  • Discount on Hertz rentals.
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