Manager Trainee

Hertz•Mokena, IL

About The Position

Hertz Local Edition is hiring a Manager Trainee for a local rental branch. This hands-on role provides training in how to run a successful rental location while delivering a positive customer experience and supporting daily branch operations. The position is intended for someone motivated, customer-focused, and interested in leadership. Through structured training and real-world experience, the trainee can prepare for promotion to Branch Manager in as little as 12–18 months. The wage is $18.00 per hour.

Requirements

Must be at least 20 years old.
Valid driver’s license required.
Flexible availability, including nights, weekends, and holidays as needed.
Strong communication, computer, multitasking, and time management skills.
Self-motivated and adaptable, with an interest in learning the business and growing into leadership.
Ability to work in a fast-paced, customer-facing environment.
Professional appearance and reliable attendance.

Nice To Haves

Customer service, sales, retail, hospitality, or other professional experience preferred.

Responsibilities

Learn the rental car business through hands-on training in sales, customer service, operations, fleet logistics, and administration.
Support branch sales goals by building customer relationships, identifying customer needs, and applying effective sales techniques.
Help customers through the rental process and professionally resolve questions or concerns.
Assist with daily branch operations, including fleet inventory, vehicle preparation, lot organization, documentation, and compliance tasks.
Partner with branch leadership to learn about scheduling, team communication, performance coaching, and business metrics.
Build skills for future leadership opportunities within Hertz.