Manager Trainee

J.B. Hunt Transport Services, Inc.•Olathe, KS

About The Position

Under general supervision, the Manager Trainee learns to manage a small driver count and/or non-traditional shifts, including nights and weekends. The role supports the safe and timely movement of freight through load assignment and planning, routing, and monitoring deliveries while providing best-in-class customer service. The trainee learns to ensure compliance with Department of Transportation (DOT) regulations and company requirements, coordinating with internal and external contacts to support accurate freight planning and delivery. The position involves learning fleet and personnel management, customer service, operational and financial administration, safety practices, and equipment and yard management. The trainee may work across shifts, travel to account, customer, or company event locations when applicable, and may need to relocate regionally depending on account assignment.

Requirements

  • Bachelor's degree in Business Administration, Transportation/Logistics, Supply Chain, or a related field; alternatively, a high school diploma or GED and one year of experience in management, transportation/logistics, business administration, account management, or a related field, and/or equivalent military experience.
  • Willingness to travel to account, customer, and company event locations when applicable.
  • Ability to work across multiple shifts, including nights and/or weekends if needed.
  • Willingness to relocate regionally depending on account assignment.

Nice To Haves

  • Experience managing a team.
  • Ability to anticipate, recognize, and effectively address existing or potential conflicts at the individual, group, or situation level.
  • Ability to analyze situations accurately and make productive decisions based on informed judgment.
  • Ability to adapt to changing environments.
  • Ability to establish and maintain healthy working relationships with clients, vendors, and peers.
  • Ability to meet or exceed team and driver needs and expectations and provide excellent service directly or indirectly.
  • Ability to effectively transmit, receive, and accurately interpret ideas through various mediums.
  • Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

Responsibilities

  • Learn to build and maintain professional relationships with drivers and outside carriers to support carrier setup, reduce turnover, and improve productivity.
  • Fill in for absent or unavailable personnel and participate in projects to optimize fleet operations and profitability.
  • Learn personnel management processes, including training and orienting drivers or employees and assisting with internal and third-party customer systems.
  • Learn to improve fleet efficiency and profitability, recommend continuous improvements, measure key performance indicators, and prepare and present customer-specific reports and financial analyses.
  • Learn to manage inventory, assets, customer pools, and driver assignments to balance equipment in the market.
  • Learn administrative duties, including payroll, Net-Revenue budget management, driver counseling, accident reviews, documentation, pay issue resolution, P&L analysis, invoicing, and operational or financial reporting.
  • Learn yard management, including inspecting equipment, replacing parts, completing repairs, and coordinating timely preventive maintenance and repairs of safety-related mechanical issues as required.
  • Work with drivers, customers, and company personnel to resolve service, routing, planning, mechanical, and accessorial-pay issues, including when on call as necessary.
  • Learn to maintain the company's safety culture through daily safety messages, monthly safety briefings, quarterly driver training, annual reviews, and enforcement of company policies and DOT and company safety requirements.
  • Learn to assign loads and plan, route, and monitor freight to provide safe, on-time service and meet customer requirements, including handling freight exceptions and adjusting driver ETAs based on schedules and road conditions.

Benefits

  • Medical benefit
  • Dental benefit
  • Vision benefit
  • 401(k) retirement plan
  • Life insurance
  • Short-term and long-term disability coverage
  • Paid time off commensurate with tenure, including vacation and sick time
  • Six weeks of paid maternity leave
  • Two weeks of paid parental leave
  • Six paid holidays annually
  • May be eligible for annual bonus and incentives based on profitability or volumes, subject to company plan terms
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